Head of Corporate Responsibility - Hang Seng Bank (HK)

Job description
A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Corporate Sustainability
As a leading corporate citizen, Hang Seng places strong emphasis on sustainable business practices, investing in impactful community development initiatives and promoting good corporate citizenship through positive community participation by staff and the general public. Hang Seng has been a constituent stock of the FTSE4 Good Global Index for two decades.
The Corporate Sustainability function drives and implements the Bank's community investment strategy and programmes, staff volunteer activities and plays a strong supportive role in the ESG reporting process. We work closely with our community partners to develop, launch and execute corporate responsibility programmes that help enhance social and environmental well-being relevant to present day needs.

We are currently seeking a high calibre professional to join our Department as Head of Corporate Responsibility.
Principal responsibilities

• Reporting to the Head of Communications and Corporate Sustainability, the incumbent is responsible for leading a team to support the Bank in driving its ESG agenda: "To be a leading driver of ESG in the local banking industry" through the development and implementation of an impactful corporate sustainability strategy that puts stakeholder focus on sustainable business practices, invests in relevant and impactful community development initiatives for community good and promotes the Bank's good corporate citizenship.
• Work with NGO partners to develop and implement "flagship" community investment initiatives in line with present day needs, and the Bank's business strategy. Four focus areas include Future Skills, Financial Education and Sustainable Finance, Addressing Climate Change and Caring for
• Increase brand equity by developing and implementing proactive external and internal communications strategies and campaigns to highlight the Bank's CSR efforts and standing as a good corporate citizen to increase brand equity
• Drive effective engagement of relevant external stakeholders and partner with internal departments and staff to raise awareness on the importance of ESG in the current business environment and encourage participation in volunteer activities
• Support production of the Bank's annual ESG Report to maintain high regard of Hang Seng's contributions
• Determine and manage effective use of the Bank's CS budget.
• Attend and/or give guidance where appropriate for internal and external events and functions where the Bank is providing support of Corporate Sustainability activity.
• Lead, develop and motivate the team to attract, retain and develop the capacity and capability of subordinates.
• Establish and maintain a robust and efficient control environment across the department to ensure compliance with HSBC Group policy and procedures, together with early identification and effective resolution or escalation of issues that arise.
• Advise Hang Seng China and other subsidiaries on CS strategy and initiatives.

Requirements

• University graduate with over 10 years' managerial experience in corporate sustainability for sizeable corporations
• In-depth understanding of ESG trends and requirements
• Ability to identify and lead new and innovative CS programmes, to successful implementation; manage complex projects under tight deadlines
• Innovative thinking with strong leadership skills to work directly with senior management
• Strong and extensive communications skills to generate mileage, impact and external recognition
• Good sensitivities to public, social and environmental issues
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.