(Senior) Digital Strategy & Transformation Manager (Retail Business System and Transformation)
- Employer
- Bank Of China (Hong Kong) Limited
- Location
- Hong Kong, Hong Kong
- Salary
- Competitive
- Closing date
- Jun 9, 2022
View more
- Job Function
- Banking
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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Responsibilities:
- Establish a methodology, relevant processes and standards for the digital business in Personal Banking, and facilitate end-to-end implementation of customer journeys from planning to execution
- Plan for clear digital roadmaps, target scenarios and annual key strategies for development of Personal Banking's digital business
- Conduct various workshops for value stream mapping, Design Thinking, agile inception and retrospectives session across different project teams
- Lead multiple business agile teams, and provide on-the-job guidance and trainings to Business Project Managers (BPM) or Product Owner: providing product vision, user story writing, product backlog prioritization and grooming sessions
- Build a business analytics and customer and employee experience management framework for the digital business, and drive continuous business optimization based on data and experience
- Track financial technology trends and industry practices, and continuously improve the competitiveness of digital business and explore new opportunities in the market
- University degree in Business, Finance, Computer Science, Engineering or related disciplines
- Minimum 10 years of experience in banks, large technology companies and consultant companies
- Solid experience in digital business strategy plan/roadmap, maturity measurement and diagnosis
- Strong understanding of advance digital working methodologies including agile, lean, value stream mapping and design thinking
- Agile Product Owner/Scrum Master, Six Sigma professional qualification is a plus
- Be able to manage and build up rapport with professional and different level of business and technology stakeholders
- Proficiency in both English and Chinese with good communication and presentation skills
- Candidate with less experience will be considered as Manager
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