Senior Manager, Quality Assurance

Ameriprise Financial, Inc.
Minneapolis, USA
May 21, 2022
May 30, 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Provide general leadership and technical guidance to a team of quality assurance testing analysts in the areas of testing analysis, design, test execution, and defect reporting and analysis. Lead the testing strategy throughout the Software Development Life Cycle (SDLC) and work with program/project managers to ensure the effectiveness of the testing efforts by understanding key program/project testing requirements and success criteria.


  • Manage the planning and execution of product/system testing efforts. Develop an understanding of the technology solution to develop, design, and implement the appropriate testing strategy. Manage scope change impacts. Determine appropriate process, methodology, and techniques, which includes test tools and test automation methods, to apply to each testing project.
  • Effectively lead a quality assurance testing team (employee and/or vendor) in a manner that ensures effective execution of project deliverables (in terms on time, quality and budget). This includes: recruitment, performance management, salary administration, career planning, and budget management. Lead and oversee a team accountable for delivering software testing at Ameriprise.
  • Provide oversight of the end-to-end testing process to ensure adherence to testing strategies, standards, policies, tools, and procedures. Guide practitioners to consistently apply appropriate testing principles and standards during all phases of the SDLC and ensure that products meet established quality standards and customer requirements. Drive cross-organization testing issues.
  • Regularly report testing progress, defect identification, and defect resolution statuses to project leadership. Educate Technology and business partners on the importance of following quality assurance testing methodologies and best practices. Ensure that all defects are documented and properly addressed.
  • Work with the program/project manager to develop project plan, schedule, and resource model related to the required testing efforts. Develop detailed project work plans and monitor all testing activities throughout the project life cycle. Anticipate program/project release problems and take appropriate corrective actions, escalating, as needed, to resolve and deliver on project.
  • Effectively plan, manage, and execute the testing processes to validate that all functional and non-functional requirements are met. Maintain records of all test results using the designated tool set. Review documentation as part of the testing process and make suggestions for changes or improvements where required. Actively participate in project phase end review sessions.

Required Qualifications

  • Bachelor's or equivalent education
  • 7 - 10 years experience
  • 3+ years experience leading a team of quality assurance testing professionals or other technology professionals
  • Experience working with a variety of test management and defect tracking tools (e.g. HP Quality Center)
  • Expert understanding of the Software Development Life Cycle (SDLC) and QA Testing concepts, methodologies, processes and tools
  • Understanding and demonstrated experience working with Test Automation tools
  • Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics (e.g. defect profiles)

Preferred Qualifications

  • CSTA, CSTE, CTM certifications
  • Strong project management skills
  • Experience working collaboratively with others to achieve company and project goals
  • Ability to be assertive and diplomatic when working through project quality assurance testing issues
  • Skilled in understanding business requirements, establishing credibility and building client relationships
  • Extensive testing experience within the Financial Services industry (i.e. broker-dealer, advisor distribution, asset management, insurance, etc.)

About Our Company

Millions of people around the world rely on Columbia Threadneedle Investments to manage their money. We're intentionally built to help our clients succeed, backed by a global team of 2,000 people including more than 450 investment professionals sharing global perspectives across all major asset classes and markets. At Columbia Threadneedle, you'll find the promise we make to our clients is the same one we make to our employees: Your success is our priority. In addition to our competitive total rewards package, employees stay with us because of our culture and commitment to their development. And, backed by the strength of our parent company, Ameriprise Financial, we are committed to providing you with the tools, resources, recognition and rewards to help you shape the career you want.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

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