AVP, Service Delivery Engineer (System Parameters), Group Consumer Banking and Big Data Analytics Te

Employer
DBS Bank Limited
Location
Singapore, Singapore
Salary
Competitive
Posted
May 19, 2022
Closes
Jun 03, 2022
Ref
14966298
Job Function
Operations
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
  • Lead the team in the operational function for system parameters management.
  • Own and manage the department's Functional Mailbox to ensure it is functioning to support user requests which flows in.
  • Perform procedure reviews to ensure it is up-to-date and serves as a guide for daily operational work and support.
  • Partner and work with internal stakeholders to test and support systems improvements/enhancements and new projects related to system parameters.
  • Manage all audits and/or inspections related to system parameters handled by the team.
  • Provide timely and periodic update to management on parameter management operations.
  • Manage the department's risk and security related to system parameter updates and accesses.
  • Perform maker and checker work process for day-to-day processing of user requests within service level agreement timeline.
  • Communicate and provide guidance to team mates on system parameters related matters.
Requirements
  • Degree in Computer Science or related discipline from a recognized University with minimum 6-8 years of working experience in the Financial/Banking IT industry.
  • Experience in operation process.
  • Familiar with Applications Delivery Life Cycle, Project Management best practices across different application systems and platforms with hands on experience is an added advantage.
  • Good understanding of system parameters management process.
  • Have a strong control and process management mindset, constantly complying to standards and controls.
  • Proactive team player with ability to work independently with minimal supervision and equips with excellent communication (both spoken and written), presentation and business writing skills.
  • Able to collaborate within a team, at various levels of stakeholders and business users from the operating level to the senior management.
  • Flexibility and ability to multi-task and take on different types of roles and activities at the same time in a fast-paced environment. Able to effectively manage time and prioritize tasks and responsibilities.
  • Positive attitude and willingness to take new challenges with an open mindset.
  • Creative, quick & systemic thinking with the willingness to try new things.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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