Technical Product Marketing Manager- Fraud Product Suite

New York, USA
May 13, 2022
Jun 12, 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Onfido is the new identity standard for the internet. We empower people around the globe to reach services they love and need simply, speedily and safely - whether they're renting a car or opening a bank account or completing a high-value transaction where identity is key. We built a full-service suite of AI-powered identity verification solutions with fairness and inclusiveness at their core, and were awarded 'Outstanding Leader in Accessibility' and 'Best Innovation in Algorithmic Bias Mitigation' awards at CogX.

Onfido is an established pre-IPO technology company with a prominent position in the global marketplace that has been repeatedly recognized for excellence in performance and innovation. In 2021 we were awarded 'Artificial Intelligence and Machine Learning Hot Company' by CyberDefense Global Infosec Awards, 'Fraud Prevention Innovation of the Year' at the CyberSecurity Breakthrough Awards, and named to the CB Insights Fintech 250 for the fourth year running. We've received over $200 million in funding from investors including TPG Growth, Microsoft, and Salesforce to achieve our vision. We partner with thousands of businesses to help millions access services every week - from billion dollar institutions to hypergrowth unicorns. We support identities from 195 countries, and 2,500+ document types. Our recent growth is fuelled by continued increasing demand in the United States - where we've grown in year-over-year sales by 264% - as more enterprise organisations accelerate their digital transformation plans with Onfido.

Our goal is to work together to promote and celebrate an inclusive and diverse community. Collectively, all Onfidoers are committed to creating an environment where everyone can be themselves, and where differences are celebrated. We encourage people from all backgrounds and cultures to come together to solve some of the world's most interesting problems.

The Opportunity

The Onfido Product Marketing team is growing rapidly, and we are seeking a strong, technical Product Marketing Manager to look after our innovative Fraud product suite. This new role will be in charge of bringing AI-powered fraud detection products to our clients globally, and ensuring that the advanced technology is clearly communicated to both technical and non-technical buyers.

This high-visibility role will allow you to lead cross-functional projects with collaborative and passionate Onfido peers and leadership. You will work closely with our technology teams to craft the product roadmap and validate the offering through customer feedback. You will collaborate with the marketing team to build and deliver the winning narrative and marketing strategy that drives demand. You will enable the growth organisation to package and sell the solutions that offer the maximum value for our customers around the globe.

What You'll Do:
    • Ingest customer, market, and sales insight into the product development and delivery process at every stage
    • Proudly tell Onfido story across digital marketing channels and throughout sales engagements, at webinars and events, with analysts and industry experts
    • Develop positioning and messaging for Onfido identity verification and fraud solutions for each relevant customer category and buyer persona
    • Conduct ongoing analysis of competitors' messaging and marketing strategies to stay ahead of the curve and ensure clear differentiation
    • Power the development of compelling written and visual content, including full-featured product web pages, landing pages, datasheets, whitepapers, videos, webinars, analyst presentations, case studies, and more
    • Partner with the sales enablement team to support the ongoing success of the Growth team and Onfido
    • Analyse and share insight on customer needs and pains, product adoption and usage, sales win/loss, and other business success metrics
What You'll Bring:
    • Proven experience in Product Marketing, Product Management, or Sales Engineering with high-growth SaaS B2B companies ideally in digital identity, cybersecurity, fraud prevention, or fintech space
    • Being a self-starter, quick learner, with the ability to handle challenges while maintaining your cool and sense of humor as a true team player
    • Experience in effectively positioning highly technical B2B products verbally and in writing
    • Exceptional storytelling skills, both for internal audiences and customer-facing messaging
    • Strong analytical mindset, with proven ability to interpret data and qualitative research to generate actionable takeaways and drive key outcomes.
    • Ability to effectively partner and collaborate with peers and managers across the organisation, thriving in an environment where multiple disciplines come together cross-functionally to solve difficult and unique problems.
    • Being an comfortable and effective at working remotely, as part of a growing distributed marketing organisation, with a high level of autonomy
    • Don't tick all the boxes, but think you'd still be a good fit? Apply anyway and show us what you can do!
#LI-LS1 #LI-Remote

Onfido Culture

Onfidoer's share a set of core values and want to hear from you if you believe in:
> Succeeding together; you work collaboratively and put the team first
> Taking pride; you care about quality, producing great work and customer / user outcomes
> Creating customer buzz; you demonstrate a strong user / customer focus
> Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others
> Finding a better way; you're adept at finding solutions, experimentation and innovating to make things better

Onfido Balance

Personal hyper-growth requires a fast-moving environment, a clear career development plan and-crucially-looking after ourselves.

Onfido Balance is the toolkit we've developed to succinctly communicate our benefits offering:
> Our Body benefits prioritise health, wellbeing, exercise and recovery.
> Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working.
> Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness.

Check out Life at Onfido via our LinkedIn Careers Page !

Onfido is committed to creating a diverse and inclusive work environment. We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. If you need reasonable accommodation at any point in the application or interview process, please let us know.

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