A/R Collections Specialist

London, United Kingdom
May 08, 2022
Jun 07, 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
The AR Collection Specialist is responsible for providing outstanding customer service in the course of collecting on outstanding accounts receivable balances. This position includes adhering to collections work standards (i.e. call/email volumes), reducing the amount of aged items, facilitating resolution of customer billing issues, reducing accounts receivable delinquencies, and meeting and/or exceeding collections standards.
  • Principal Accountabilities:.
  • Maintain regular dialogue with clients in a professional manner by email and telephone
  • Maintain debtors levels in accordance with targets set by management.
  • Accurately identify and assign unapplied cash..
  • Assist clients in prioritizing invoice payments in accordance with Collection Standards
  • Identify issues that cause delinquency and discuss with management.
  • Record and update client accounts with payment promises, dispute reasons, and follow up dates.
  • Provide the Credit Control Manager with first line of support to ensure adequate reporting and transparency of aged collection issues.
  • Fulfil any additional / ad hoc duties as required to meet the needs of the business.
  • Provide reports to stakeholders as assigned.
  • Review open accounts for collections efforts to reduce the number of aged items and aged balances in assigned portfolio.

Skills & Software Requirements
  • Workday Billing, AR and General Ledger modules, Microsoft Office with Advanced Excel Skills
  • Proven track record of bringing debt level down
  • Strong personal organizational skills.
  • Excellent written and verbal communication skills.
  • Results oriented with personal accountability.
  • Excellent attention to detail, quality and control.

CME Group: Where Futures Are Made

CME Group (www.cmegroup.com) is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Joining our company gives you the opportunity to make a difference in global financial markets every day, whether you work on our industry-leading technology and risk management services, our benchmark products or in a corporate services area that helps us serve our customers better. With 3,500 employees located around the world, we're small enough for you and your contributions to be known. But big enough for your ideas to make an impact. The pace is dynamic, the work is unlike any other firm in the business, and the possibilities are endless. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.

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