Client Services Specialist

Morgan McKinley
Tokyo, Japan
May 08, 2022
May 22, 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job Summary
  • Tokyo
  • Permanent
  • BBBH814279
  • Apr 28, 2022
  • Competitive
  • English: Intermediate/Business
    Japanese: Fluent
Job Description
A main Financial Services solution provider is hiring a Client Services Analyst to act as a primary contact for all Operational issues.

  • Review, report and respond to customers' requirements as the first level of escalation.
  • Interacting with various operations functions as a mediator to ensure clear delivery.
  • Engage with external business partners to build solid client relationships.
  • Consult with client service teams to create techniques to enhance client services' effectiveness.
  • Assist with system implementation projects as assigned.
Required skills
  • Experience in client-faced roles within Financial Services firms.
  • Fluent Japanese and English language proficiency is required.
Preferred skills
  • Experience with Financial Products in Operations, such as Fixed Income, Derivatives or Equity.
  • Basic technical knowledge in transaction systems and relevant trade support platforms.
Personal Attributes
  • Good team player with efficient communication skills.
  • Detail-oriented and responsive to problems with resolutions.
About our client
This is a central Financial Services solutions provider, also is a company to learn from the most professional individuals and to extend your career path.

Morgan McKinley Asia Pac is acting as an Employment Agency in relation to this vacancy.

Similar jobs

Similar jobs

  • You need to sign in to save