Client Services Specialist

Employer
Morgan McKinley
Location
Tokyo, Japan
Salary
Competitive
Posted
May 08, 2022
Closes
Jun 07, 2022
Ref
14811326
Job Function
Banking
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Job Summary
  • Tokyo
  • Permanent
  • BBBH814279
  • Apr 28, 2022
  • Competitive
  • English: Intermediate/Business
    Japanese: Fluent
Job Description
A main Financial Services solution provider is hiring a Client Services Analyst to act as a primary contact for all Operational issues.

Roles/Responsibilities
  • Review, report and respond to customers' requirements as the first level of escalation.
  • Interacting with various operations functions as a mediator to ensure clear delivery.
  • Engage with external business partners to build solid client relationships.
  • Consult with client service teams to create techniques to enhance client services' effectiveness.
  • Assist with system implementation projects as assigned.
Required skills
  • Experience in client-faced roles within Financial Services firms.
  • Fluent Japanese and English language proficiency is required.
Preferred skills
  • Experience with Financial Products in Operations, such as Fixed Income, Derivatives or Equity.
  • Basic technical knowledge in transaction systems and relevant trade support platforms.
Personal Attributes
  • Good team player with efficient communication skills.
  • Detail-oriented and responsive to problems with resolutions.
About our client
This is a central Financial Services solutions provider, also is a company to learn from the most professional individuals and to extend your career path.

Morgan McKinley Asia Pac is acting as an Employment Agency in relation to this vacancy.

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