Relationship Manager, Digital Business Banking (Licensed)

Business Function

Digital Business Banking provides corporate customers with a full range of commercial banking products and services including cash management, finance, operating accounts, , treasury and market; bancassurance (referral) and online banking.. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities:

• To manage the existing SME customers' portfolio by extending to them suitable banking solutions, and to defend the portfolio by exploring business opportunities with a primary focus on deepening customers' wallets so as to get in line with the overall strategy as prescribed by senior management from time to time.
• To work towards target goals set in KPI by defending the existing customer portfolio as well as reactivating sleeping customers so as to get in line with the Department/Cluster's strategy
• To cross sell and upsell a full range of appropriate SME banking solutions according to the needs of customers
• To timely submit credit reviews, CDD reviews and various reports with adequate supporting documents as required so as to keep improving the overall credit review extension rate of the whole SME/PMT Borrowing.
• To timely and accurately conduct ongoing KYC/KYB of existing corporate customers in strict compliance with all internal and external regulations and policies
• To maintain a good quality loan and deposit portfolio by proper monitoring on account performance and business viability of customer
• To protect the bank information and assets under authorized and authenticated usage
• To comply with the highest regulatory conduct, and compliance standards and practices as defined by internal and external requirements including the compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and so on.
• To perform regulated activities, type 1 and 4 specified under the Securities and Futures Ordinance (SFO).

Requirements:

• Preferably degree holder in Business Administration, Marketing or Economics
• Good communication in both spoken and written English and Putonghua
• Strong interpersonal and negotiation skills
• Good teamwork spirit and strong compliance mindset
• Must be registered RI (Regulated Activities: Type 1 & 4) with passes in HKSI Licensing Examination Papers 1, 7& 8; or equivalent