Analytics Consultant

Employer
MSCI
Location
Sydney, Australia
Salary
Competitive
Posted
Jan 14, 2022
Closes
Feb 13, 2022
Ref
13319159
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Your Team responsibilities -

MSCI analytics consultants are responsible for maintaining and growing existing client relationships for all Analytics products. Consultants are assigned clients within a given coverage territory, and work hand in glove with the sales team to achieve common commercial and client relationship/servicing objectives.

The consultant pro-actively manages the client relationship and ensures a high level of client experience and satisfaction. The objective is to ensure the client fully benefits from their subscription, which is achieved by developing a high-level understanding of the client needs and creating value as a Trusted Advisor. The consultant ensures the client maximizes the value of the products they have subscribed to and identify additional products that could further benefit the client in their investment and risk management process.

This role is a highly visible one, with involvement in all aspects of an account including senior level relationship management, product demonstrations, users training and education, and client experience enhancing activities such as presenting at client workshops, seminars, and webinars. In this role, individuals will work very closely with sales, global client service, marketing, research and product management.

What we will offer you: Depending on your location of your role, you can expect ...
  • Competitive fixed and variable compensation, holiday/vacation allowance and retirement savings plans/pensions
  • A wide range of benefits including - healthcare, dental plans, risk insurances and (location dependent) - cycle-to-work schemes, gym benefits, retail discounts
  • A hybrid work environment, for the vast majority of employees, offering a more progressive way of working to give you the flexibility, accountability, and responsibility to empower you to perform at your very best. At the center of this way of working is a culture which is built on a strong foundation of trust. We trust our people and they trust our organization's leaders to support them.
  • An inclusive and performance driven culture where you are empowered to maximize your potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work
  • A purposeful approach to Wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our Here For You Employee Assistance Program provides confidential emotional support with local experts, financial and legal advice in a wide range of issues as well as access to online information, resources and tools. All the services are available for our employees free of charge.
Your key responsibilities -

Total relationship management involving:
  • Improving the year on year retention rate by ensuring a high level of client experience and satisfaction
  • Support the sales business with product demonstrations.
  • Detailed account planning, including engagement with all levels of client organization
  • Responsible for delivering client education and product training
  • Be a subject matter expert on all aspects of our products and methodologies, and be able to answer detailed client inquiries
  • Become a Trusted Advisor by applying both product and client expertise to pro-actively identify solutions/product usage that create value for the client - hence contributing directly to up-selling and cross-selling opportunities
  • Provide thought-leadership by sharing best practices within the client community, and leading workshops and seminars
  • Keeping abreast of latest industry trends, client needs, and product development roadmap. Working with other teams (Marketing, Sales, Research, and Product Development) to ensure company is delivering relevant products
  • Regular travel to client sites within coverage region
Your skills and experience that will help you excel -
  • Strong team skills and emotional maturity, with proven ability for independent work and self-teaching
  • Fluency in English
  • Superior communication and time management skills with the ability to handle multiple projects
  • Strong analytic and quantitative skills
  • Understanding of / experience dealing with major international institutions including Asset Managers, Hedge Funds, Broker / Dealers, Banks
  • Ideally worked in client firm (Asset Manager, Hedge Fund, Bank) in a risk management (market / counterparty risk), model validation, quantitative research or portfolio management role.
  • Strong understanding of the global equity and fixed income markets, including over-the-counter securities and derivatives and exotic securities
  • Thorough understanding of the Investment Management Process
  • Significant relationship management experience with a proven record of accomplishment and experience in the financial service industry
  • Someone who enjoys intellectual and analytical challenges
  • Bachelor's Degree required ideally from engineering/mathematical background. Ideally MBA, or Masters Degree in a quantitative science, i.e. Finance and/or Phd
  • Professional qualifications ideally CFA charter holder, FRM (Financial Risk Manager)
  • Experience with RiskMetrics Riskmanager preferred but not essential
How we'll support you
  • Coaching, support and encouragement from experts in your team
  • Access to a wide range of learning opportunities to support your growth and development
  • Customizable learning journeys to help you navigate your professional development
  • Transparent performance-based compensation schemes
  • Employee Resource Groups such as MSCI Pride, Black Leadership Network, Women's Leadership Forum, Women in Tech, Asian Support Network, All Abilities and Climate Action Groups.
About MSCI and our teams:

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

Our values define the working environment we strive to create. We are inclusive, we champion bold ideas, we always pursue excellence, and always act with integrity. Personal accountability and responsibility are key to success, and we always work as a team to remain client centric.

At MSCI diversity is at our core and inclusion defines our culture. Our people are empowered to maximize their potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work. We work, learn and grow together and we are committed to hiring and promoting qualified women, ethnic minorities and members of the LGBT+ community candidates, who have historically been underrepresented in financial services.

To learn more about life at MSCI please visit https://careers.msci.com or follow us on LinkedIn, Twitter, Glassdoor.

To all recruitment agencies : MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.