Operations Service Delivery Supervisor - Banking

Sobre a vaga

The main responsibilities are:
 

•  Service Delivery for processes flow being managed;
   
• Improve operations efficiency;
   
• Developing people;
   
• Develop and maintain good working relationship with client counterparts  
   
• Coordinating and managing assigned capability roles
   
• At least 4 years supervisory experience;
   
• Previous experience in Banking or Insurance Operations is a plus;
   
• Experience managing operations in a multi-cultural environment;
   
• Strong leadership and Client management skills;
   
• Experience on Client facing;
   
• Ability to learn quickly through self-study, classroom, and hands-on experience;
   
• Strong analytical skills;
   
• Strong communication skills with all levels of employees and management;
   
• Ability to perform special projects as needed in addition to daily responsibilities;
   
• Ability to organize staff and supervise workload for maximum efficiency.
   
• About Accenture
  
  Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.pt .