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New Hire Onboarding Analyst/Associate

London, United Kingdom
Closing date
Mar 13, 2022

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
About Us:

We are PIMCO, a leading global asset management firm. We manage investments and develop solutions across the full spectrum of asset classes, strategies and vehicles: fixed income, equities, commodities, asset allocation, ETFs, hedge funds and private equity. PIMCO is one of the largest investment managers, actively managing more than $1.91 trillion in assets for clients around the world. PIMCO has over 2,800 employees in 17 offices globally. PIMCO is recognized as an innovator, industry thought leader and trusted advisor to our clients.

PIMCO is one of the world's premier fixed income investment managers with thousands of professionals around the world united in a single purpose: creating opportunities for our clients in every environment. Since 1971, we have brought innovation and expertise to our partnership with the institutions, financial advisors and millions of individual investors who entrust us with their assets. We aspire to cultivate performance and leadership through empowering our people, diversity of thought, and a commitment to an inclusive culture that engages in our global communities.

Position Description:

JOB DESCRIPTION PIMCO Human Resources is seeking a Recruiting Operations New Hire Onboarding Analyst/Associate to join the Total Rewards - People Operations team. This role will be responsible for coordinating the logistics and execution of the new employee pre-hire onboarding process. The New Hire Onboarding Analyst/Associate will deeply focus on the new hire employee experience, be a strategic partner to the Recruiting Operations team and work to redesign and implement new workflows in PIMCO HR's pre-hire onboarding processes. This role will focus on creating enhancements and systematizing historically manual processes moving towards automation. They will provide exceptional support for new employees as they join the organization as well as guide internal hiring managers on how to best integrate new joiners. This role also has the opportunity to further increase technical expertise and gain exposure to PIMCO's Human Capital Management (HCM) system, Workday. Additionally, the New Hire Onboarding Analyst/Associate will be a valuable contributor in the team's focus on continuous improvement by finding opportunities and supporting implementation of process and technology enhancements.

Core HR Foundational Knowledge
  • Serve as the point person for candidates by facilitating in-person, phone, and videoconference interviews
  • Responsible for onboarding of all new hires; including but not limited to:
    • Communicate with candidates through the onboarding process
    • Partner with candidate and external vendors through visa sponsorship
    • Process and adjudicate background checks
    • Manage new hire paperwork at point of offer acceptance including offer documents, Form I-9, Legal & Compliance forms, and EEO forms, and escalate disclosures for review when applicable
    • Partner with internal stakeholders to ensure all necessary actions are taken prior to the new hire start date including, but not limited to: preparation of an onboarding plan, coordination of logistics for training assignments, collaboration with Talent Development team on new hire orientation training, assistance with arranging technology for remote employees, management of FINRA registration process in partnership with Legal and Compliance, etc.
Data and Systems
  • Complete relevant onboarding processes in PIMCO's Human Capital Management (HCM) system, Workday
  • Execute recurring reviews of new hire data in HCM to ensure consistency, timeliness and integrity globally

Continuous Improvement
  • Review and provide process improvement suggestions to enhance and further streamline current new hire onboarding processes and procedures
  • Manage any new hire onboarding process updates and implement new processes across broader HR teams in partnership with Recruiting Operations team
  • Maintain and make administrative updates to communication templates that are distributed to candidates, new hires and internal stakeholders to ensure consistency

Employee Experience and Projects
  • Provide exceptional candidate and new hire employee experience through clear process guidance and support
  • Work closely with cross-functional HR teams to provide People Operations support
  • Interact with the candidates, new hires, internal hiring managers and global HR teams as applicable to provide onboarding operations support
  • Take on and be part of projects related to role and provide meaningful contributions

  • Provide consistent follow up, guidance and timely responses to various stakeholders
  • Communicate and collaborate effectively with candidates, new hires, various stakeholders and team members
  • Develop credibility and trust and build mutually respected relationships with the People Operations team, across global HR colleagues, employees and other stakeholders

Position Requirements:

  • Receive an accredited degree
  • Excellent technology skills, specifically Microsoft Word, Excel, and Outlook
  • Familiarity or interest in diversity, equity, and inclusion efforts in Human Resources
  • Translatable work experience may be in client service, event management, program management, admission, student activities, resident life, orientation leader, etc.

Knowledge and Skills
  • 1+ years experience with Recruiting Operations
  • Understanding of Workday (preferred)

  • Collaborate with humility and emotional maturity within a team dynamic and across a wide range of internal and external stakeholders
  • Maintains a high degree of professionalism, able to interface with all levels of the firm and preserves confidentiality in sensitive matters
  • Able to multi-task and work in a fast-paced, energetic and ever-evolving environment
  • Acts with a sense of urgency, accountability, and ownership of responsibilities
  • Possesses a proactive approach to accomplishing work, high attention to detail, accuracy, has immaculate follow up, and strong organizational skills
  • Open to embrace changing processes, new HR technologies and adapts to nuance while under pressure
  • Has strong interpersonal skills and ability to network with various business groups and external stakeholders
  • Proactive, results driven, open to feedback and overall a collaborative team player
  • Has excellent written and verbal communication skills


PIMCO is committed to offering a comprehensive portfolio of employee benefits designed to support the health and well-being of you and your family. Benefits vary by location but may include:
  • Medical, dental, and vision coverage
  • Life insurance and travel coverage
  • 401(k) (defined contribution) retirement savings, retirement plan, pension contribution from your first day of employment
  • Work/life programs such as flexible work arrangements, parental leave and support, employee assistance plan, commuter benefits, health club discounts, and educational/CFA certification reimbursement programs
  • Community involvement opportunities with The PIMCO Foundation in each PIMCO office

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