Director, Senior Product Owner

Employer
Standard Chartered Bank
Location
Hong Kong, Hong Kong
Salary
Competitive
Posted
Sep 05, 2021
Closes
Sep 20, 2021
Ref
11985462
Job Function
Operations
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

As a Product Owner in our cross-functional squads, you will drive the outcomes of the squad to deliver on their objectives and key results. You will build and prioritise the product backlog to achieve business goals and manage stakeholder relationships to align expectation, prioritisation and overall product roadmap. You will be responsible for digital advisory and personalization of client engagement through bank's digital platforms.
We are looking for talented individuals who can be effective leaders with functional and operational expertise. You must be a strong communicator who builds trust-based relationships within the squad and amongst stakeholders
  • To co-ordinate development and delivery of series of digital advisory tools for the Affluent segment
  • To engage with Country Investment Advisors and other internal stakeholders to drive adoption and strategy of digital advisory tools
  • To assume end to end ownership of digital advisory tools from ideation, design, development and adoption
  • Leverage Risk engine capabilities on risk analytics, scenario analytics etc within Affluent digital advisory applications
  • To bridge vendor products and internal technology and build a best-in-class advisory platform, fully integrating investment ideas and
  • To liaise with external providers, research and evaluate tools and products, and onboard and collaborate where suitable, to increase Digital Advisory efficiency and effectiveness.
  • To stay abreast of industry developments related to investment advisory and portfolio construction and incorporate best practices where possible.
Responsibilities
Business
Product Owner (Design, delivery and adoption) of Digital advisory platform and tools:
  • Gather requirements and feedback
  • Design and develop platform and supporting data sources/interfaces
  • Manage global enhancements book, roadmap, prioritization
  • Manage vendors, do joint design, and influence product direction
  • Integrate proprietary market views, assumptions and models
  • Oversee testing phases, deployments and releases
  • Collaborate with investments advisors in portfolio construction and advisory for clients
  • Engage internal stakeholders such as legal, governance, and country teams to ensure alignment
  • Drive adoption of the product
Embed Risk Analytics capability across Client & RM journeys across Affluent segment
  • Embed the portfolio analytics capabilities such as risk analytics, scenario analytics, simulation, stress testing and client preference-based portfolio optimization in affluent digital advisory journeys (Direct to Client and RM based digital platforms)
  • Collaborate with Country WM, IA, Group Client Journey teams design effective and efficient journey for sub segments
  • Integrate with existing solutions and platform
  • Design and deliver front end experience and integration of Portfolio Insights platform engine
  • Constantly take feedback, iterate and improve platform and adoption
  • Offer subject matter expertise on risk statistics, portfolio analytics and suitability
  • Evolve platforms strategically and enable business development
  • Research vendor offerings, evaluate and make best recommendations
  • Ensure collaboration, facilitate knowledge sharing and digital solutions across various teams to help embed a streamlined and digital advisory process in markets.
  • Proactive stakeholder engagement across the WM organisation, other businesses and functions to achieve objectives is expected.
Governance
  • Adherence to policies and control standards, ensuring compliance and operation within risk tolerance and risk appetite
  • Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.
  • Responsible for delivering 'effective governance' within the deliverables and possessing the ability to constructively challenge relevant stakeholders and teams effectively.
  • Ability and willingness to work through details with relevant control functions in an open and collaborative manner to achieve the desired governance outcome within the bank's risk appetite.
  • Work with global teams in Risk, Compliance and COO Office to ensure adherence to the Bank's Risk framework, in the identification, assessment, mitigation, control and monitoring of risk.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders

  • Investment Advisors, Team Heads, Relationship Managers, (PvB and Retail)
  • Global WM Product Teams
  • Global and Country Technology teams
  • Product Owners across Digital Advisory and Client Journey
  • Regional and Country CPBB heads
  • Regional and Country WM Heads
  • Country WM Product Heads
  • Group, Regional and Country WM COO teams
  • Global and country Legal & Compliance teams
  • Global and Country Risk teams

Our Ideal Candidate

  • 5+ years in Digital banking initiatives especially on Mobile Banking, Online Banking, RM dasboard, or any other digital channels or devices
  • Experience in client personalization, digital analytics and recommendation systems
  • Broad technology knowledge and comfort level, and history of successful matrix management while representing the wealth advisory business
  • MBA or CFA strongly preferred
  • 5+ years in Digital & technology implementations, preferably in a large wealth management organization, handling complex implementations
  • Experience in managing teams across a global organization with senior stakeholders in various locations
  • Experience with dealing with emerging technologies, proofs of concepts, driving pilots, and product evaluations utilizing innovative client engagement technology
  • Desired - Agile Product owner training/certification
  • 5+ years Product Delivery, Product Management or Product Owner Experience.
  • Proven experience in Scrum or similar Agile development methodology.
  • Be a self-starter that thrives in the face of challenge, clearing obstacles with a resourceful and creative approach to problem-solving.
  • Understanding the Customer Experience design and user experience principle
  • Expertise in external vendor and product management
Skills
  • Strong intellect with superior analytical, problem solving and decision-making skills
  • Strong interpersonal skills with the ability to collaborate with multi-functional, multi-cultural, multi-product teams to achieve superior results
  • Strong communication skills - oral, written and presentation to explain complex or technical issues for a broad audience
  • Strong ability to map the client requirements into functional specifications
  • Experienced with designing customer journey's
  • Experienced with design and delivery of Digital applications such as Mobile applications
  • Experienced with innovative projects / Proof of Concepts (PoC) using Analytics, AI and NLP technologies
  • Experienced with managing delivery with scrum masters, technical developers and architects
  • Ability to manage the effective planning, implementation, evaluation and sustainment of product backlogs, to ensure the achievement of anticipated benefits, using Agile methodology
  • Good understanding of wealth management products and investments

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.

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