Director, Finance Transformation

Manulife Hong Kong
Hong Kong, Hong Kong
Sep 01, 2021
Sep 15, 2021
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description
The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Director, Finance Transformation, Wealth and Asset Management Asia with the resources to solve critical problems for the future of our business, which is why we need you.

Overview of Manulife's Asia Wealth and Asset Management (WAM) Businesses:

We are a leading fully integrated asset and wealth manager with over US$ 110 billion of assets under management across retail mutual funds, retirement / pensions and institutional asset management in Asia. As part of the global team of 425 investment professionals, our Asian footprint features truly regional teams of over 180 investment experts spread across 10 Asian markets. Our combined wealth and asset management platform allows us to bring to our customers objective-oriented, format-agnostic solutions across a broad spectrum of equity, fixed income, pensions, insurance and wealth products in public and private asset classes. Manulife boasts a captive distribution channel with a 70,000-strong Manulife agent and direct sales network. Our institutional foothold in Asia has been expanding, with AUM more than tripled and number of clients increased by seven times over the past five years. We also have a growing intermediary distribution network, another key channel to grow our retail business in the region, through our partnership arrangements with banks and independent financial advisors. Our team-focused approach fosters an environment of collaboration and partnership across and within different teams, functions, and geographies.

Job summary:

Joint Reporting to the Chief Financial Officer WAM Asia and Head of WAMFiT this position will provide significant contribution and leadership to the transformation of the Asia Finance function for Global Wealth and Asset Management (GWAM) & General Account (GA) Finance teams. The Director FiT - WAM Asia will drive the success of the program workstreams by providing the necessary leadership, including oversight for key work from strategy to execution. The individual will lead, track and coordinate project deliverables on time, on budget and with the planned benefits. The individual will work alongside the Asia Advisory & Analysis teams, WAMFiT teams, Global Finance teams, Chief Data Office, IT and Asia Transformation stakeholders to implement the required business improvements and support the Global architecture to centralize, standardize, and enhance Finance processes to satisfy WAM target model and vision requirements. The Director is a pivotal leader in the Finance Transformation team, supporting decisions and strategy of the WAM & GA Finance Transformation (WAMFiT) Steering Committee, the Global Finance Transformation (FTC) Committee and the Global Wealth Leadership Team (GWLT).

The Global Finance Transformation initiative is a multi-year, multi workstream transformation of Manulife's Global Finance Organization - including People, Processes, Systems and Data. Since inception in 2013, this initiative has help generate efficiencies of over $35 million annual run rate savings for our global Finance organization. The next stage of the program is expected to identify opportunities to leverage our skills and capabilities across Segments and geographies to achieve a world-class global Finance Organization. The Investment Segment and GWAM aspects of this initiative include the objective to standardize, simplify and automate our financial reporting infrastructure and processes for our Global WAM businesses and achieve a Target Operating Model.

What motivates you?
  • You obsess about customers, listen, engage and act for their benefit
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone:
  • Minimum of 10+ years direct experience in Finance and change roles, ideally with strong experience leading programs & improvements in an asset management company.
  • University Qualified in Business, Finance, Accounting or Mathematics; preferred recognized professional designation (CPA, CA, CMA or CFA)
  • Strong knowledge and understanding of the global wealth and asset management industry including innovation, improvements, aggregation and analysis techniques; data manipulation, mining and querying; experience with business intelligence/visualization tools an asset
  • Excellent general business knowledge, problem-solving skills and understanding of various aspects of the business operations with the associated financial data and financial reporting systems, with demonstrable capability to understand and analyze complex concepts and articulate big picture perspective
  • Highly developed leadership skills, having extensive experience working within a matrix organization with both direct and indirect reporting influence, to effectively collaborate, leverage and lead teams / individuals across multiple geographies; Proven ability that energizes and mobilizes teams to drive change and achieve results
  • People / project management experience to lead, manage and develop professional staff combined with impeccable verbal/ written communication skills presenting and working with a variety of technical and non-technical audiences including senior executives
  • Innovative thinker with the ability to negotiate, influence and challenge the status quo to continuously improve processes; A self-starter with vision and creativity with the ability to influence others to drive results
  • Strong business partnering, interpersonal and stakeholder management, with demonstrable experience of communicating and influencing across a wide range of stakeholders with the ability to collaborate and build relationships locally and Globally
  • Well-organized, with ability to multi-task and manage priorities in a demanding and deadline-oriented environment; Strong attention to detail with excellent judgement, analytical and problem-solving skills

On the job you will:

Transformation Management & Leadership
  • Lead the successful strategy and Global Transformation Initiatives and related governance and oversight e.g. Workforce plans, support shared service & location strategy, Data initiatives such as AUM and GL data projects; automation and digitization projects locally.
  • Lead the various phases of improvement, data and finance projects, including analysis, requirements definition, and drive with our partners to design & build, conversion, testing and implementation with specific focus on rigorous management and reporting & analysis
  • Be the central point of contact for our Finance staff and decision makers, owners and end users; define and update finance and reporting requirements and design solutions that will meet their needs; facilitate implementation of new and/or improved reporting processes
  • Oversee the documentation of business requirements relating to WAM Asia Finance, analytical and reporting processes
  • Work with Management teams to analyze WAM Finance requirements and Target Operating model design to deliver on business requirements.
  • Analyze and understand WAM Finance reporting requirements and work with report development teams to translate into technical specifications
  • Govern and put in place control to ensure the quality solutions by testing that the development results meet the business requirements; help identify and resolve issues/defects that arise
  • Act as a subject matter expert for WAM Finance sources, systems and reporting/analytical tools
  • Maintain and report challenges, risks, issues, decisions and action items including follow up with teams to ensure timely reply and/or action.
  • Consult with team members to understand issues, share experiences, brainstorm solutions and provide support.
  • Build, develop and maintain effective and positive working relationships with GWAM Finance teams across all geographies
  • Other duties and special projects as assigned
  • Supports the BU and GMs through a period of significant change to meet project deliverables and ensure employee engagement throughout the process.
  • Driving timely communication and change management plans to keep Investment Division and Global WAM Finance teams informed and engaged in Transformation program
Leadership and Team Development
  • Provide strong interpersonal and communication skills with a specific focus on team and individual professional development.
  • Provide regular and constructive feedback.
  • Cultivate an innovative environment by supporting creativity and high-performance teamwork.
  • Focus on strong team engagement and staff morale.
  • Build effective relationships across a wide stakeholder group, and broader Finance function
  • Manage and influence teams and individuals on both a direct and indirect reporting basis, across a matrix structure.
  • Actively contribute and enhance the Regional and Global WAM Finance function, working closely with regional finance team, and other local Heads of Finance

Our commitment to you
  • Our mission; to be a part of making Decisions Easier and Lives Better
  • A leadership team dedicated to your growth and success
  • A bold ambition and set of goals to be a leader in driving transformation in our industry
  • Our best. Every day.
Learn more about opportunities with us at

If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock.

About Manulife

About Manulife Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and our global wealth and asset management segment, Manulife Investment Management, serves individuals, institutions and retirement plan members worldwide. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of March 31, 2021, we had CAD$1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.3 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

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