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Associate Relationship Manager - Institutional Client Group

Employer
Northern Trust
Location
Chicago, Illinois
Salary
Salary commensurate with 1-2 years of experience
Closing date
Jul 23, 2021

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Job Function
Relationship Management
Industry Sector
Asset Management
Certifications
Passed CFA Level I
Employment Type
Full Time
Education
Bachelors

Job Details

ROLE SUMMARY:
The Associate Relationship Manager works alongside a Relationship Manager in the servicing of institutional clients of Northern Trust Asset Management.  They will interact directly with clients to understand their servicing needs, respond to client requests and inquiries, and provide in-depth information about our products and services.

 

PRIMARY RESPONSIBILITIES INCLUDE

  • Communicate with clients and consultants to gain in-depth understanding of client servicing needs and opportunities. 
  • Coordinate, formulate, and implement plans and solutions in conjunction with internal and external partners.
  • Act as the initial point of contact for complex client or partner inquiries for Asset Management products and services.
  • Respond to inquiries by providing the requested information/analysis or referring the inquiry to the appropriate area for resolution. Stay abreast of new and existing investment products and services.
  • Research and compile competitive information.
  • Assist the Relationship Manager with the tracking and development of sales opportunities.
  • Prepare presentations for client meetings.  
  • Provide oversight of the RFP/RFI process and coordinate due diligence requests.
  • Assist with the coordination, implementation and onboarding of new investment clients and/or new products sold.
  • Recommend enhancements to management for changes in processes, products, or services based on inquiries received and the client's experience.

 

NECESSARY KNOWLEDGE AND SKILLS:

  • Familiarity and working knowledge of Asset Management products and services. 
  • Analytical and organizational skills.
  • Negotiation and leadership skills.
  • Ability to multitask and manage conflicting priorities and workflows. 

 

NECESSARY EXPERIENCE AND EDUCATION:

  • 1-2 years of Institutional client servicing and investment related experience. 
  • Experience with Salesforce, Institutional Investor Passport, Excel, PowerPoint and Adobe Writer a plus. 
  • Series 7 and 63 licenses required and must be obtained within the first 90 days of employment.

Company

For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 16,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands. We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater. As of December 31, 2015, Northern Trust Corporation had: • $117 billion in banking assets • $6.1 trillion in assets under custody • $875 billion in assets under management
Company info
Location
50 S LaSalle
M5
Chicago
IL
60603
US

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