Associate, External Relationship Management, BlackRock' ETF and Index Investments (EII)

Hong Kong, Hong Kong
Jun 01, 2021
Jun 15, 2021
Job Function
Industry Sector
Finance - General
Employment Type
Full Time

About this role

BlackRock's ETF and Index Investments (EII) team manages more than $2.5 trillion in global passive and Smart Beta assets across Global Developed Markets, Emerging Markets, Commodities and REITs. The group offers passive and enhance index investors one of the industry's broadest arrays of investment choices. Our clients include corporate pension plans, public pension plans, retail clients, central banks, sovereign wealth funds and other institutional investors.

About iShares

iShares unlocks opportunity across markets to meet the evolving needs of investors. With more than twenty years of experience, a global line-up of 900+ exchange traded funds (ETFs) and $2.16 trillion in assets under management as of June 30, 2020, iShares continues to drive progress for the financial industry. iShares funds are powered by the expert portfolio and risk management of BlackRock, trusted to manage more money than any other investment firm1.

Role Description:

The role is responsible to support Asia Pac iShares business development with a focus on Hong Kong and South East Asia client servicing under APAC ETF Sales team. This encompasses client relationship management with a main focus across financial institutional clients in the region.


  • Work with the Head of Division and the team to promote the benefits and extending the usage of iShares within the institutional segment in Hong Kong and South East Asia including insurers, asset managers, official institutions, family offices and pension .
  • Structure and run a high quality daily client service model. Proactively deliver relevant content and product information tied to research, market insights, and ideas targeted to our different clients and segments through regular client engagement activities.
  • Ensure frequent high quality dialogue and develop relationships with existing and potential clients including portfolio managers, asset allocators, and trading desks in institutions such as asset managers and insurers.
  • Raise the profile and usage of iShares products within the targeted client segments. Deliver AUM and revenue targets for the business within the channels in the region. Orchestrate a team-based approach and leverage the Firm's resources at appropriate times in the sales cycle, in order to broaden and deepen the usage of iShares.
  • Work within the iShares and wider BlackRock Asia teams to identify and target existing and potential clients. Understand each client's due diligence process and investment requirements and develop a strategic relationship with relevant gatekeepers through active coverage.
  • Provide and deliver presentations for workshops, seminars and individual client meetings as appropriate to represent iShares and build a broader understanding and usage of iShares.
  • Monitor ongoing client structure, investment objectives, benchmarks, progress and holdings. Provide top market intelligence to help guide regional strategy, current product enhancement efforts, as well as new product development initiatives.
  • Work closely with the global & regional iShares and BlackRock teams to unlock the potential within Asia and co-ordinate cross-selling opportunities within BlackRock group.

Qualifications / Experience Required:

  • 2-5 years of experience in the financial industry. Solid book of business and client relationships preferably with institutions, especially insurers.
  • Fluency in English with strong communication skills (both verbal and written), Cantonese or Mandarin is a plus.
  • Sales, product research, or investment team experience gained from working in a high quality financial firm selling ETFs, mutual funds, cash equities, or fixed income products are preferred.
  • Proven expertise in promoting investment products to sophisticated clients. Individuals should have extensive experience in dealing with clients.
  • Relevant client relationships a preference.
  • Demonstrate a thorough understanding of the processes and platforms in the business model of clients.
  • Understanding of product set - preferably ETFs, mutual funds, and mandate business.
  • Experience with index or index linked fund products and/or structured/derivatives products is an advantage.
  • Understanding of the regulatory requirement in the region and sense of the medium and long-term opportunities for iShares.
  • Self-motivated individual, with a commitment to excellence.
  • BA/BS degree in related field from top universities; MBA or CFA is preferred.
  • Outstanding relationship management skills, experience, and ability to become a trusted client advisor.
  • Strong time management, interpersonal skills, and presentation skills.
  • Strong team player, who is able to collaborate credibly internally in order to leverage the Firm's resources locally as well as globally.
  • Professional integrity and loyalty.
  • Licensing: Type 1 and 4 (can be obtained on the job)

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit | | Instagram: @blackrock | Twitter: @blackrock | LinkedIn:

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

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