Sales and Service Client Services, MD

State Street Corporation
Boston, USA
May 12, 2021
May 26, 2021
Industry Sector
Finance - General
Employment Type
Full Time
What we are looking for
The Front to Back Solution Architect is responsible for working with client's and internal teams in the planning, execution and reporting of implementation of Front Office solutions. The ideal candidate must have a B.S. in finance, economics or engineering (MBA/CFA preferred), as well as an understanding of global portfolio management, trading and compliance of equities, fixed-income and derivative instruments, as well as the associated analytics.

Why this job is important to us
State Street Alpha brings together data and capabilities across the investment lifecycle to help our clients make better decisions, grow at scale, and deliver returns for their clients. We partner with clients to optimize their operations, data, and technology footprint by leveraging the Alpha Platform and outsourced Alpha Services. The Alpha Strategy and Business Development team is looking for qualified individuals with strong experience in strategic project management to help drive the execution of the Alpha Services Transformation. The successful candidate must be highly organized, detail orientated, have strong oral and written communication skills and be able to move seamlessly between multiple projects and changing program requirements.

What you are responsible for
  • Front Office skills required include a strong understanding of CRIMS and advanced proficiency in at least one of the following areas: Compliance, Equity, Fixed Income, Investment Solutions, Technology or Wealth Management
  • Contributions as expert-level project resources include defining client requirements, configuring and tuning the solution to the client's business and technical needs, training clients, testing workflows and resolving issues before taking the client "live"
  • Build effective working relationships, manage difficult situations and influence key decision-makers. They should also be able to evaluate these skills in their team members and provide feedback.
  • Navigate complex client relationships as well as building strong business relationships and managing expectations with client stakeholders
  • Manage reviews of client identified issues, present risk/issue remediation venues, facilitate decision making and execute on stakeholder directive
  • Provide regular status updates and supporting project management reports as directed
  • Work in a fast-paced, globally structured and team-based environment, as well as independently
  • Travel required

Education and Preferred Qualifications
State Street considers all disciplines when hiring for a job and seeks out candidates who demonstrate the following:

  • 10+ years of industry experience with front office functionality, analytics and applications (i.e. Bloomberg PORT, CRD, BRS Aladdin, SimCorp Dimension, Fidessa Minerva, Eze Software, etc.)
  • Strong working knowledge of financial and statistical concepts including modern portfolio theory and asset pricing theory
  • Have advanced consulting skills.
  • Strong interest in global capital markets and quantitative investments
  • BS degree in Finance, Economics or Engineering required (MBA/CFA preferred
  • Strong analytical, reconcilement and organizational skills
  • BS degree in Finance, Economics or Engineering required (MBA/CFA preferred
  • Competency in Agile Methodology and tools (i.e. JIRA, Rally, RTC)

Desired Qualifications or Skills:
• Excellent interpersonal, communication and presentation skills including expressing complex ideas and concepts
• Ability to present to all levels of management
• Ability to multitask and navigate competing priorities
• Deadline- and detail-oriented (client ready)
• Intellectual curiosity, analytical and critical thinking skills
• Professionalism, dependability and trustworthiness
• Communication, influencing, and collaboration skills
• Ambitious with a strong work ethic
• Advisory consulting skills
• Competency in MS Office including MS Visio, MS Project and PowerPoint
• Electronic trading platforms experience is useful but not essential
• Experience in portfolio management theory and application is useful but not essential

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
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