Client Operations Specialist

Employer
Skillfinder International
Location
Luxembourg, Luxembourg
Salary
Up to 80k
Posted
Feb 08, 2021
Closes
Mar 10, 2021
Ref
10126892
Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Client Operations Specialist / Location: Luxembourg / Up to 80 000

You will provide client support for any Custody related daily activities and act as an intermediary between fund Managers and Operational Teams.

This is a unique opportunity for you to enhance your skills, grow your network and evolve in an international work environment!

Client Operations Specialist - Main Tasks:
  • Provide a high level of service by answering to daily client's queries and issues related to the administration of their accounts
  • Anticipate issues, advise line managers of all significant issues, suggest resolution where possible, address concerns and escalate as appropriate.
  • Follow and apply Client Representative Standard by treating clients request during the day
  • Understand and apply risk control framework and apply daily controls over cash and securities reconciliation
  • Create, update and review client documentations (Procedures, SLA, Operating Memorandum)
  • Maintain a trustful relationship with all business partners, participate to Client meetings and share client specifics with peers to ensure continuous level of service


Client Operations Specialist - Profile:
  • You have at least a bachelor's degree in a related field
  • You have a client facing Experience of at least 3 years in Luxembourg
  • You have good knowledge of Custody processes, securities industry, markets, instruments, Fund servicing and regulatory aspects
  • You have a solid understanding of Risk Management and Compliance requirements relating to AML KYC
  • You are a good team player with a positive & dynamic mindset and networking abilities


Client Operations Specialist - Offer:
  • An attractive salary according to your skills and your experience
  • Flexible working hours
  • International and stable environment
  • Career opportunities


Interested?

If you are interested in this job opportunity, do not hesitate to send us your CV. This position is handled by Alessia Cavallo.

- CONFIDENTIALITY ASSURED -

If this opportunity does not correspond to your expectations, do not hesitate to share it with people in your network who could be interested!

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