Audit Manager - Consumer (Analytics)

Function background/context:

Internal Audit is a global organization of over 1000 professionals covering Citi's global businesses and service to clients and customers in over 180 countries. Citi's Internal Audit division provides independent assessments of the company's governance, risk management and internal control environment for key stakeholders including the Board of Directors, senior management and Citi's numerous regulators globally. Internal Audit is a change agent within Citi aimed to enhance the control culture of Citigroup worldwide and thereby support senior management decision making around the globe.

Job Purpose:

This role participates in the timely delivery of high quality; value added assurance for a portfolio of business activities, which meet the requirements of the Boards of Citigroup and Citibank, their affiliates and of Citi's respective regulators, globally. This role will have a focus on the validation of management actions to mitigate identified risk exposures.

This Global Consumer Banking Audit Team covers all aspects of the credit cards, retail banking and mortgage lifecycle. The team consists of professionals located in Florida, New York, and Texas.

Key Responsibilities:

• Develops and executes a robust Audit Plan, by reviewable entity, for assigned businesses in accordance with Internal Audit standards, relevant government statutes and regulations and Citigroup and Citibank policies.
• Delivers on time high quality audit reports, Internal Audit and Regulatory issue validation as well as business monitoring.
• Manages issue validation activities for a component of a product line, function, or legal entity at the regional or country level including a portion of the audit annual plan, specifically US Consumer businesses.
• Applies in-depth level of expertise in one or more of the corporation's businesses and leverages this knowledge into a leadership role in one or more teams. Proactively advances integrated auditing concepts and use of technology.
• Possesses a broad and comprehensive understanding of different Internal Audit standards, policies and local regulations; applies a broad and comprehensive knowledge of high risk areas primarily linked to Consumer businesses, as well as the regulatory compliance and supplier management risks associated with these functions.
• Develops effective senior line management relationships and has a strong understanding of the businesses.
• Applies an in-depth understanding of the inter-relationships of business and support units throughout the corporation and how they impact the overall control environment and the audit approach.
• Uses excellent communication skills in order to influence a wide range of internal audiences including respective product, function, or regional executive management partners. May negotiate internally often at higher levels on matters which will have a major impact on the area managed.
• Demonstrates strong judgment, political astuteness, and sensitivity to cultural diversity.
• Possesses strong project management and interpersonal skills, makes sound decisions, exhibiting initiative and intuitive thinking. Consulted often by others for advice and opinions and recognized as a leadership role model.
• Participates in major business initiatives and pro-actively advises and assists the business on change initiatives.
• Frequently involved in matters that require complex judgments and solutions based on sophisticated analytical thought such as identifying solutions for a variety of complex and novel audit control issues. Analyzes reporting findings; Recommends appropriate interventions where needed. Proposes creative and pragmatic solutions for risk and control problems. Partners with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues.
• Serves as lead reviewer for all types of reviews.
• Independently completes assigned audits within budgeted timeframes and budgeted costs which may include intermittent travel.
• Monitors the risk environment and assesses the emerging risks through the Business Monitoring process.
• Recommends appropriate and pragmatic solutions to risk and control issues. Identifies inconsistencies in data or results and defines business issues. Challenges policies, procedures or practices and formulates recommendations as necessary.
• Applies knowledge of key regulations.
  Qualifications and Competencies
• BA/BS or equivalent. Related certifications (CPA, ACA, CFA, CIA, CISA or similar) are a plus.
• Audit Manager or Lead Auditor experience with experience in business and functional people management, with proven abilities in taking responsibility for executing concurrently on a portfolio of high quality deliverables to stakeholders according to strict timetables.
• Specific subject matter expertise regarding solid business understanding of Consumer Retail Banking and/or Residential Mortgage products and servicing; including expertise in the validation of Regulatory Mandates; Enforcement Actions.
• Demonstrates experience in managing project teams and managing integrated internal audit and assurance delivery within a matrix reporting environment. Ability to multi-task and maintain timely delivery and success of critical assignments and deliverables.
• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style.
• Strong interpersonal skills for interfacing with all levels of internal and external audit and management.
• Must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style.
• Must be able to work in a dynamic and collaborative team environment and take feedback from peers and seniors to be leveraged in future assignments.
• Must be able to independently research assignments, apply learnings, and provide peers and seniors with relevant assessments and conclusions or opinions.
• Should consistently demonstrate ability to take initiative, be eager to learn, demonstrate increased understanding of competencies, and anticipate progressive increases in responsibilities.
• Good experience with Analytics Tools, auditing Data Management, Robotics or Artificial Intelligence and Risk Models is recommended.

Job Family Group:
Internal Audit

Job Family:
Audit

Time Type:

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