Head of Management Reporting (Group FP&A)

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

The Head of Management Reporting (FP&A) role is responsible for the end to end delivery of a best practice management reporting capability, supporting the Group Head of FP&A to drive the performance management agenda at the Group's Management Team and Board.

This role is also a key member of the Global Process Owner Plan to Perform leadership team, created to enable Finance to run standardised, efficient, well controlled processes in a consistent way across the Standard Chartered organisation. GPOs are accountable (both onshore and offshore) for the process effectiveness, efficiency and risk for the P2P process.

This role will interface extensively with senior Finance management at Group level, with Country, Segment, Function, and Regional CFOs, and the heads of the GFS centres and work closely with the Finance Management Team to build a sustainable and forward-looking finance organisation

There is a Target Operating Model programme and a significant technology programme (Aspire) underway within Finance. The GPO team work closely with both Aspire and the Target Operating Model, shaping the future design of processes and the requirements for the new technology.

Strategy

Developing and maintaining the strategy for Group FP&A's management reporting process, and integrating this with the overall Plan to Perform Strategy, with a mid-long term horizon:

• Maintaining knowledge and insight into management of similar processes in comparable institutions, ensuring that suitable benchmarks are maintained for the effectiveness of each process and its cost
• Developing a strategic vision and plan for the evolution of the process, covering people, operating process, policies & procedures, controls, systems, and data
• Establishing a people plan for the process, identifying the necessary capabilities required to support an effective execution of the process, and agreeing with GPOs and HR how these will be captured in the overall job framework across Finance
• Building a clear perspective on how advances in technology will affect or enable the delivery of the process (for example, how robotics and AI will work within the process, and the implications for people, data and systems)
• Identifying the appropriate location strategy for the process, including which elements of the process will be managed from central locations, which will be decentralised, and the allowable variations to cater for specific local requirements
• Specifying the future technology and data roadmap for the process, and negotiating appropriate investment spend
• Collaborating with other process owners to establish a complete strategy for Finance Operations across all major Finance processes
• Act as the product owner for change initiatives, driving the requirement setting, direction & successful delivery for significant change projects in the performance management space, ranging from core system upgrades such as the implementation of SAP BPC through to the development of digital management reporting via tools such as Tableau

Business

• Develop a comprehensive understanding of the Group's Strategy and the Financial implications of this Strategy to help inform decision making and the challenge conversation with senior leadership
• Establish a clear understanding of the Group's performance drivers and the underlying processes required to optimise performance management of those drivers effectively
• Establish close relationships with each Accountable CFO team to ensure clear and effective sharing of performance information
• Setting service delivery standards and managing the process to deliver to those
• Identifying business requirements for the process from customer organisations within Finance, and balancing requirements with overall objectives for the effectiveness of the process and its cost
• Agreeing budget objectives and managing recharges to customer teams
• Developing, monitoring, continually reviewing and ensuring adherence to the Service and Operating Level Agreements (SLAs) and KPIs to maintain a high quality, standardised and optimised process

Processes

Designing, building and implementing a globally standardised process cycle (aligned with target operating model). This will include responsibility for identifying and building requirements across process, technology infrastructure to support the process, and the organisational design and R&Rs of the finance team. Delivery of the process, and management of the process life cycle:

• Setting and managing the budget for the process
• Executing the process life cycle to a high standard (fast, accurate, consistent, reliable) against the budget
• Setting and managing policies, procedures and controls for the process
• Setting KPIs for the process and delivering monthly management information about performance
• Delivering the standardised optimised process with exceptions only for legal / tax/ regulatory variations (which will be managed locally by CFOs), and managing the process for approving such exceptions
• Managing the migration to the target-state process design, including managing the migration of work into central locations
• Developing process framework, defining key metrics e.g. cycle time, cost, control, and managing performance of the process
• Defining the requirements for delivery of enabling technology and data
• Proactively identifying & resolving issues and performance gaps

Specific process responsibilities include:

• Ensure the optimal deliver of all Group FP&A Management Reporting processes, including but not limited to: Group Management Business Review, Scorecards, CFO reporting to the Board (inc. Corporate Plan)
• Act as the Global process owner for Group FP&A's activities relating to External Disclosures, Management Team level performance scorecards, Monthly forecast and supporting the Group Remuneration Committee
• Drive the definition and delivery of Group wide digital Standard Financial Reporting, partnering with Head of P2P Digital delivery to develop

People and Talent

• Managing a significant global team of directly-managed employees with responsibility for all aspects of the employee lifecycle e.g. capability and training requirements, employee compensation, benefits, etc..
• Setting appropriate performance objectives and targets for indirectly managed employees (part of the overall process but reporting elsewhere, for example to a Country CFO)
• Managing talent recruitments, retention and development needed to meet the people element of overall strategy for the process
• As a key member of both the Group FP&A and Plan to Perform leadership teams, this role is responsible for role modelling our leadership behaviours and embedding a fair and consistent performance based culture across the team

Governance & Risk Management

• Developing and maintaining the global standard risk control matrix, operating procedures & policies in line with the ORF and monitoring consistency of global controls use across the business
• Understand the regulatory framework in which the Group operates in and responsible for delivering Management Information and Business Reviews that challenge fellow executives effectively; and work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the the Group FP&A aligned Plan to Perform team to achieve the outcomes set out in the Bank's Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global Head of Group FP&A & leadership team
• Global Head of Financial Reporting
• Group CFO Management Team
• Global Process Owner Plan to Perform
• Global Process Owner Record to Report
• Finance Operations Management Team

Our Ideal Candidate

• Relevant Degree and Accounting / MBA / CFA qualification
• Process Optimisation qualifications such as Six Sigma & Lean a strong plus
• Strong relevant experience as a process owner at an equivalent multi-national organisation
• Significant level of relevant performance management experience within and Finance organisation
• Proven experience in forming & leading diverse, multi-location, high performing teams

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.