Wealth Advisory Engagement - Product Analyst, Digital Transformation, Global Consumer Financial Serv

Job description:
The digital revolution is upon us and it's everywhere - transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? We are a team of high-performing change leaders for OCBC consumer bank's digital revolution and seek passionate self-starters with curious minds and unflinching tenacity to join us!

As fearless transformers, we dive into problem statements with our customers and internal partners to reimagine, design and implement meaningful digital solutions. From curating a digital strategy to revolutionizing customer journeys, we take ownership of inventing innovative ways to delight our customers while meeting their financial needs.

We view difficulties as opportunities. We are relentless in our quest to transform the business and uniting our stakeholders in the journey. We promote a culture of openness and experimentation, with a "can do" spirit. If you are an individual who thrives on challenges and inspires to drive change, join us and be an integral part of our digital change team.

We are currently seeking a high-calibre professional to join our team as a Wealth Advisory Engagement - Product Analyst. He/she will be responsible for conceptualizing and leading high-impact initiatives while exploiting technologies to drive wealth advisory through communications channels as well as sales team. The successful candidate must have a proven track record of solid project execution experience in large-scale transformative initiatives.

Responsibilities:

• Innovate advisory communications to enable our RMs to turn every financial market engagement whether via client communication or automated alerts into a wealth management product transaction.
• Assist in the development of Wealth Advisory engagement strategy, roadmap and backlog for various channels, both near-term tactical wins, and mid-term audacious goals
• Re-imagine wealth advisory engagement considering omni-channel journeys, communication channels (such as investment strategy communication), automated content engagement, personalized advisory, etc.
• Support all digital initiatives relating to wealth communications for all CFS' client segments (Personal, Premier Onshore, Premier Banking Asia, PPC) as well as Bank of Singapore.
• Collaborate stakeholders within and beyond GCFS (eg. Bank of Singapore, RGC, Branch Banking, Wealth Management, IT, CX, GCAD, etc) to ensure all impacted parties are aligned on the change journey.
• Participate in business testing validation and ensure business testing coverage and quality are well-managed
• Define and execute project change management and training activities with internal and external stakeholders.

Qualifications

Competencies:
Project Management competencies:

• Vast experience in end-to-end project delivery from conceptualization, execution and implementation, managing technical workstreams with IT and business workstreams with business partners
• Ability to manage projects operating on Agile or SDLC rhythms and associated deliverables/documentation.
• Strong understanding and practice of project methodology to deliver high quality project artefacts such as : requirement gathering, process/wireframes, information structuring, rollout planning (testing, training, cutover).

Business Domain Knowledge competencies:

• Relevant business analysis and some project management experience as Business or Product Analyst in large-scale transformation projects
• Thought leadership in conceptualising wealth engagement ideas (such as : market alerts, product alerts, personalized advisory, etc ) and translating them into projects with tangible benefits
• Domain knowledge in wealth management, such as portfolio management, financial market instruments/products characteristics & processes, regulatory requirement (MAS Act / FAA, etc).
• Individuals with professional qualification/pursuit such as Finance degree / CFA charter / CFP certified will be highly preferred.

Interpersonal competencies:

• Strong sense of ownership and entrepreneurship spirit to get things done, result oriented and driven to succeed
• Structured thinking, strong analytical and problem-solving capability Able to think out of the box with a constant lookout for leading industry practices
• Strong stakeholder management skills, foster collaboration with multiple stakeholders including business partners, IT and CX
• Solid communication and interpersonal skill
• Passionate self-starter with a curious mind and unflinching tenacity

*LI-JT