Senior Wealth Solutions Manager - Retail Banking and Wealth Management

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If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Senior Wealth Solutions Manager .

Principal responsibilities

• Design and deliver technology enabled customer journeys to help our customers manage their Wealth and achieve their financial goals, with a focus on the key markets
• Support the delivery of the RBWM strategy and objectives by driving a data driven, client centric approach to Wealth solutions, working with Propositions, Products, Channels and Digital
• Leverage and develop the Wealth Platforms including Financial Health check, Strategic Financial Planning, Customer Wealth Dashboard and other Digital, technology capabilities such as Mobile applications, multichannel solutions, tablets to support our Wealth proposition
• Work collaboratively with country, global, digital and technology teams to create and deliver innovative solutions that enhance client experience and make our frontline more efficient and effective
• Lead and develop an effective team to drive the design, development, deployment and commercialization of journeys and solution within planned timelines
• Execute multiple projects, programs and lead process improvements that result in efficiency and efficacy gains in the deployment and operation of solutions in the markets
• Provide the Subject Matter Expertise across all aspects of area of responsibility
• Role model the HSBC values as a leader within the Wealth Management team supports diversity and reflecting the HSBC brand
• Promote an environment that supports diversity and reflects the HSBC brand

Qualifications
Requirements

• University degree holder preferred
• CFA or CFP or other financial planning designation preferred
• Experience of managing and delivering cross-functional programs, ability to manage medium to large size Agile projects
• Ability to work effectively with multiple internal and external stakeholders with varying degrees of knowledge and expertise. Requires a high degree of credibility and ability to work effectively with multi cultural teams
• Strong communication skills and proven people management track record essential
• Working knowledge of Mandarin and Cantonese preferred
• Attention to detail and strong sense of urgency
• Excellent relationship building and stakeholder management skills
• Culturally sensitive and understanding of local customer needs
• Knowledge of Wealth Management business and process across different channels
• Excellent project management skills
• Ability to filter and prioritize multiple demands, resolve conflicts, and develop consensus
• Ability to think innovatively, shaping and communicating new concepts
• Ability to perform in an extremely dynamic environment with Agile development approach
• Ability to independently identify and pursue the most strategic opportunities
• Demonstrated ability to work with little or no guidance
• Excellent strategic thinking and data analysis skills
• Experience developing plans and processes to make Agile transformation successful
• Good knowledge in use of agile tools for driving Scrum practices, JIRA to track team progress

You'll achieve more when you join HSBC.

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