Manager, Product and Customer Proposition - Retail Banking and Wealth Management

Hong Kong, Hong Kong
May 15, 2019
Jun 14, 2019
Industry Sector
Finance - General
Employment Type
Full Time
Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Manager, Product and Customer Proposition .

Principal responsibilities

  • Analyzing the development of the Pensions market and customer needs by conducting product comparison and market research to provide recommendation for the formation of business and product strategy and proposition.
  • Play a key part in ensuring consistency in the Pension product offering and strategy are in line with the overall HSBC Wealth Management proposition.
  • Support the Pensions business and Insurer to work with the Trustee and Fund managers for the on going monitoring of fund performance, identify improvement needs and monitor such implementation.
  • Overseeing the development of the regular investment educational materials, for example. ensure the disclosures of market outlook and fund specific commentary are appropriately presented and in line with the market conditions and our customer needs.
  • Liaison with all stakeholders including but not limited to the Bank, Insurer, Trustee, Fund managers and Administrator to lead and drive the end to end product development, review and on going monitoring process from product concept, feasibility studies, regulatory approval and implementation.
  • Lead and execute statutory related product changes in Pensions.
  • Preparation of product collaterals including client communication materials, frequently asked question and the final output of offering document for fulfillment of product launch


  • Solid experience in the pension wealth management or insurance industry with management level experience.
  • Hand on experience in the product development and proposition function preferably in pension, wealth management or insurance industry.
  • Strong interpersonal, communication especially written skill and influencing skills to interact with senior management and subordinates, internal and external stakeholders at all level.
  • Ability to pay attention to details, especially those in relation to product implementation timeline and associated risks
  • Candidate with professional qualification with CFP CFA, or Experience in product development projects
  • inclusive of implementation and regulatory approval for Pensions product changes will have added advantage

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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