Client Coverage Manager

Standard Chartered Bank
Ho Chi Minh City, Vietnam
Apr 25, 2019
May 25, 2019
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
• Take p rimar y responsib ility for providing direct sales support as an interface with RM, client, CRC, legal, compliance, etc. (e.g., documentation, reporting, by engaging with client, CRC, legal, compliance )
• Active ly liaising with client as well as with the product partners for high utilization rate of regular limits.
• Work with RM on a specifi c portfolio and take joint responsib ility for revenue, assets/contingents and liabilities growth.
• Ensure high standards of hygiene (including OR, Portfolio management, Credit risk, etc) in the portfolio.

• Assist RM at the origination stage by preparing, industry leads, reference check/market check on buyers, suppliers, competitors & lenders, etc.
• Document the client meetings attended (preparing a call report via RMWB system).
• Ensure timely completion of account opening formalities of the client, including document collection, signature verification, by liaising with cash operations & COBAM team.
• Work in partnership with COBAM to complete CDD as per Group CDD policy/procredures; set up OPICs/IMEX/OTP IDs.

Client on-boarding & deal execution:
• Successfully negotiate and close out standard documents with clients within target credit TAT.
• Liaising with Legal & Compliance, CRC and clients to resolve documentation issues such as T&C deviations for standard documents.
• Obtain approvals for modification of standard documentation from appropriate authority, wherever necessary.
• For quick execution of transactions, ensure documentations to be prepared and the limits to be loaded properly.
• Engagement of relevant parties for all loan related tasks.
• Obtain necessary approvals wherever required and seek approvals from designated authorities for release of trade offerings in IMEX/OTP.

Account Management and portfolio quality:
• Build a close relationship with client and actively liaise with product partners for high level of utilization rate of regular limits.
• Actively cross sales of cash, FX, trade to increase transaction volumes, revenues, assets/contigents and liablities balances.
• Manage RoRWA of the portfolios within the target.
• Ensure minimum past due loan.
• Track past dues & excesses in the portfolio meticulously and check whether they are regularized on time or not. Any exceptions to be highlighted to CA and RM.
• Track Failed Trade Report and take proper action (if any).
• Ensure minimal document deficiencies/ deferrals and manage them to be rectified on time.
• Ensure compliance of all internal/regulatory policies & regulations including CDD and AML policy.
• Attend portfolio review meetings along with RM/CA/Team leaders (if required).
• Properly maintain credit files (client correspondence & non-credit documents) and ensure them to be prepared for external and/or internal Audit at any time.

• Liaise with other banks for sharing information and seeking opinion reports.
• Liaise with FAM/GAM/RAM for day to day account maintenance and operational issues.
• Arrange for stock inspection/valuation.
• Ensure correctness of data in SCI/CRM, etc.

Our Ideal Candidate
• University Degree in Accounting, Banking or Finance

• C ertifications/accreditations; e.g. CFA, ACCA, CPA, Lawyer certificate are of advantages

• Languages: advanced English

Apply now to join the Bank for those with big career ambitions.