Learning and Development Associate EMEA

About Us:

We are PIMCO, a leading global asset management firm. We manage investments and develop solutions across the full spectrum of asset classes, strategies and vehicles: fixed income, equities, commodities, asset allocation, ETFs, hedge funds and private equity. PIMCO is one of the largest investment managers, actively managing more than $1.76 trillion in assets for clients around the world. PIMCO has over 2,600 employees in 17 offices globally. PIMCO is recognized as an innovator, industry thought leader and trusted advisor to our clients.
PIMCO is one of the world's premier fixed income investment managers with thousands of professionals around the world united in a single purpose: creating opportunities for our clients in every environment. Since 1971, we have brought innovation and expertise to our partnership with the institutions, financial advisors and millions of individual investors who entrust us with their assets. We aspire to cultivate performance and leadership through empowering our people, diversity of thought, and a commitment to an inclusive culture that engages in our global communities.

Position Description:

PIMCO is looking for a highly capable individual to join the Talent Development (TD) team.

TD provides opportunities for our employees to continuously grow their skills and, ultimately, to achieve their personal and professional goals.

We are committed to strengthening PIMCO's ability to deliver exceptional results to clients by developing an engaged, high performance workforce. We realize this mission by providing industry leading-edge learning and development solutions that are:

• Aligned with the PIMCO's mission and aspirational work culture
• Customized to meet individual and departmental needs
• Integrated to achieve organizational goals

This position is responsible for the facilitation of the end-to-end Talent Development process including needs analysis, training organisation, training marketing, systems oversight and administration.
The ideal team member is a self-starter who is extremely results- and detail-oriented, has strong organizational, interpersonal, and communication skills, and is able to effectively prioritize and execute multiple tasks simultaneously.

The role is based in London, UK and will require occasional travel to other PIMCO offices, primarily in EMEA.

Position Requirements:

Core Responsibilities:

• Provides assistance and coordination in the development and maintenance of HR technology systems such as LMS (Cornerstone on Demand) and EPM (Saba)

• Everyday Learning Management System (LMS) logistical requirements (creates/publishes/ archives online/instructor-led courses, adds/deletes resources, creates/manages communications)
• Provides LMS and EPM system support to leadership and employees; trains managers, colleagues and employees on basic use of the systems' self-serve functionalities

• Proactively respond to inbound communications and requests from employees and HR partners to the TD Team general email mailbox and phone lines
• Maintenance and control of the Learning Management System, Plato/Cornerstone, to create live and virtual training engagements.
• Develop and maintain relationships with colleagues in HR and the business to establish training needs.
• Maintenance of training records.
• Organisation of live training events, including room set up, assisting facilitators, event logistics and review and evaluation.
• Facilitate communication and partnership with HR consultants (generalists) globally.
• Plan and execute the training for the Global Summer Internship Program, in partnership with the Campus Recruiting team.
• Execute the new hire transition and entry level development programs for all new graduate hires.
• Be local resource and source of expertise on the Performance Management System (EPM/Saba)
• Support PIMCO's New Hire Orientation and other skills development workshops

• Support PIMCO's onboarding and new hire experience

What We Look For:

• Strong technical aptitude and systems acumen and direct experience working with Learning Management Systems (LMS), Employee Performance System (EPM)
• A working knowledge of Cornerstone On Demand and Saba is preferred
• Exceptional customer service skills
• Program and/or project management experience required
• Rigorous attention to detail, organizational skills and follow-through
• People-oriented, emotionally intelligent team player with strong written and verbal skills
• Ability to work independently
• Ability to exercise judgment, handle confidential information and take initiative and work with various levels of employees

• Ability to troubleshoot, strategize and implement process changes with minimal direction
• Flexibility in work hours as required by training programs
• Bachelor's degree from accredited college / university or equivalent experience in Talent Management or Learning & Development preferred

PIMCO is an equal opportunity employer. For more information on PIMCO and Career Opportunities, please visit www.pimco.com

Benefits:

PIMCO is committed to offering a comprehensive portfolio of employee benefits designed to support the health and wellbeing of you and your family. Benefits vary by location but may include:

• Medical, dental, and vision coverage
• Life insurance and travel coverage
• 401(k) (defined contribution) retirement savings, retirement plan, pension contribution from your first day of employment
• Work/life programs such as flexible work arrangements, parental leave and support, employee assistance plan, commuter benefits, health club discounts, and educational/CFA certification reimbursement programs
• Community involvement opportunities with The PIMCO Foundation in each PIMCO office