CIB - Custody and Fund Services - Instruction Capture Client Facing and BlockChain Product...

London, United Kingdom
Based on experience
Apr 22, 2018
Apr 26, 2018
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
About J.P. Morgan Chase & Co.
J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at
About J.P. Morgan's Corporate & Investment Bank
J.P. Morgan's Corporate & Investment Bank (C&IB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Custody and Fund Services
Custody and Fund Services, is a global industry leader with $18 trillion in assets under custody. J.P. Morgan provides innovative custody, fund accounting and administration and securities services to the world's largest institutional investors, alternative asset managers and debt and equity issuers. J.P. Morgan's Custody and Fund Services business is comprised of Custody, Accounting, Transfer Agency, Middle Office outsourcing, Foreign Exchange, and other activities related to servicing assets for traditional and alternative funds; it leverages its scale and capabilities in more than 100 markets to help clients optimize efficiency, mitigate risk and enhance revenue through a broad range of investor services as well as securities clearance, collateral management and alternative investment services.
Job Description
The role of Product Development is to partner with the broader team to set the strategic direction of the business initiatives. Responsibilities for these job requirements are specific to The Custody and Fund Services Client Facing Instruction Capture (I/C) product deliverables and innovation strategies such as BlockChain development initiatives, and their associated roadmap.
The candidate should be resourceful and execution-driven. Strong cross-functional/business collaboration skills are required as the candidate will work across multiple teams within the bank. Strong interpersonal, problem-solving, innovative thinking, and written and verbal communication skills are a must.
The Instruction Capture Product Development Client Facing BlockChain role is responsible for the following:

  • Managing all CFS instruction types (trades, cash, asset servicing) across supported asset classes and instruction channels (SWIFT, FpML, files..) for delivery for approved client requests and IC changes tied to prioritized client onboarding's. 

  • As BlockChain I/C Innovation lead, coordinate and define distributed ledger-related trade activity POCs, projects via partnership with business, technology and supporting teams within the Corporate and Investment Bank

  • Drive transformation across existing structures and market practices in order to provide better services and experiences to our clients.

  • Partner with our businesses and their leadership teams to identify and develop high-potential use cases and technology applications, and oversee the development and execution of these use cases - regulators and organizations to ensure regulatory and legal considerations are considered and addressed when driving industry adoption

The lead plays a key role in leading the standardization, simplification and product gap agenda for instruction capture.  Role is based in London, UK.
Key Responsibilities and Requirements:

  • Ensure voice of the client is collected via deliberate process and incorporated into product development lifecycle. 

  • Client facing technology - drive build-out and adoption of JPMM instruction capture & management tool across CFS

  • Understanding of latest BlockChain related technologies, experience creating and managing BlockChain based products a plus

  • Creates opportunities to partner with other Executing Brokers and Custodians on BlockChain initiatives for JPM learnings and influence with 3rd parties

  • Continually identifies process improvements to eliminate manual processes

  • Provide innovative solutions where there are new client requirements or potential new business

  • Coordinated development and production releases by strategizing and prioritizing business plans via user feedback, testing, and documentation.

  • Ensure product investment and roadmap is communicated and understood clearly, and aligned to commercial business objectives across regions.

  • Conduct business process review and implement adequate process controls and checklists

  • Aligns stakeholder priorities to the broader business/function strategy

  • Produces an effective budget proposal with succinct, tangible benefits for stakeholders to approve; integrates budget into a clear delivery roadmap.

The successful candidate will ideally have the following skills:

  • Ability to understand a diverse and complex technology and operations infrastructure

  • Expected to be a Subject Matter Expert (SME) and a leader within the CFS Business and have an understanding of the investment and settlement lifecycle for trades, cash and asset serving events. Must be familiar with clearing/settlement and accounting principles

  • Ability to understand security transaction processing for foundational end state DLT platform

  • Relevant industry qualifications are a plus (CFA, FRM etc.)

  • Ability to devise creative solutions in response to client requests and strategic product goals

  • Ability to map proposed product solutions against a diverse and complex technology and operations platform

  • Strong team player with an ability to pull together multiple partners in a productive virtual team environment

  • Ability to self-prepare quality materials and present confidently in multiple settings

  • Previous product development or product management experience building toolsets for users a plus

  • Project Management Skills, must be organized and able to deconstruct a project into achievable deliverables

  • Excellent Visio, PowerPoint and Excel knowledge

  • Ability to manage and co-ordinate multiple streams of work simultaneously and effectively resolve issues and conflicts to ensure timely delivery

  • Ability to drive an agenda and consensus across multi-functional and cross-regional teams

JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.

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