Client Analyst

Employer
Wellington Management Company, LLP
Location
Hong Kong, Hong Kong
Salary
Competitive
Posted
Aug 12, 2017
Closes
Aug 16, 2017
Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
WELLINGTON MANAGEMENT

Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 50 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.

POSITION

Client Service Management (CSM) contributes to Wellington Management's mission by delivering first class client service to both institutional clients and mutual fund sponsors. The Client Analyst will work closely with Client Service Managers in managing overall service delivery and driving resolution of client service queries, leveraging and coordinating with other line functions within the firm as appropriate. The Client Analyst will coordinate client-related activities within our Client Service Group (CSG), as well as other Wellington line functions to ensure that we successfully deliver the agreed servicing requirements of each of our client organisations.

Key Responsibilities
  • Work closely with Client Service Managers in support of a number of assigned relationships from a client service stand point
  • Respond to day to day client-initiated questions including ad-hoc service and operational inquiries
  • Conduct analysis, initiate research, and respond to inquiries on a wide range of topics, sometimes under significant time pressure
  • Collaborate with other CSG teams as well as other parts of the firm, identifying internal experts to respond to client issues in a timely manner
  • Monitor formal service levels to  clients based  on size, revenue and other criteria
  • Work with Global Relationship Group to gain an understanding of client intent to ensure that we meet the agreed deliverables


Qualifications/Attributes

This role will be based in Hong Kong and will primarily service clients in Korea, with some coverage for clients in other parts of North/South-East Asia.

  • The Client Analyst will have a minimum 3-5 years of professional experience, with sound investment and capital markets knowledge.
  • Previous or direct experience supporting client relationships is viewed positively.
  • Attention to detail, strong organisational and problem-solving skills, and the ability to work collaboratively will be critical to success.
  • Fluency in spoken and written Korean is required.
  • A college degree is required and a CFA/MBA/Masters in Finance (or progress towards these qualifications) preferred.
  • Sound business judgement, strong verbal and written communication skills, and the ability to express oneself in both individual and group settings are a must.


JOB TITLE
Client Analyst

JOB FAMILY
Client Services

LOCATION
Hong Kong

As an equal opportunity employer, Wellington Management considers all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at Wellington@icareerhelp.com .