PMO - Programme Analyst (Hybrid)

Overview of Citi:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter.

Job Purpose

The role will:

• Enable effective delivery of the SCD projects and program
• Enhance management visibility of the program's roadmap and performance and SCD work efforts within ICG
• Ensure adherence to internal change policies, standards and processes.

Responsibilities

Support the PMO Lead to:

• Provide regular governance, reporting, planning and support services across the SCD program
• Coordinate central program PMO processes across the SCD program teams, ensuring adherence to Citi Program and Project Management (CPPM) standards, procedures and control frameworks
• Coordinate collation and production of materials for relevant program governance forums
• Monitor and manage program risks, issues, assumptions and dependencies whilst escalating to senior management as required
• Oversee program plans and tracking of progress and changes to milestones
• Develop and maintain strong relationships with key stakeholders across the bank
• Develop and monitor stakeholder maps and stakeholder engagement plans including communications
• Facilitate workshops and planning sessions as required
• Provide quality assurance and oversight of the PM Tool and ensuring Citi PPM Standards are abided by the program

Development Value:

• This role will play a leading contribution to the implementation of ICG's global contracting strategy and framework within Citi
• The role is global in nature and will entail developing relationships and working with senior stakeholders across multiple business and control functions

Knowledge/Experience:

• Relevant experience working within a PMO or in project management, preferably within a global bank delivering large, cross-divisional transformation
• Experience in applying and embedding PMO methodologies across large scale programs
• Excellent planning and task management skills; capable of seeing the bigger picture as well as strong focus on day-to-day execution
• Proven experience in meeting / workshop facilitation and program planning sessions
• Understanding of contract digitisation, contract lifecycle management or contract repapering desirable but not mandatory

Skills:

• Excellent core program and project management skills and understanding of program management office (PMO) methodologies, frameworks, processes, tools and industry best practices
• Good planning and task management skills (MSProject) with an additional focus on milestone and change management
• Strong reporting and analytical skills - ability to provide written and verbal in a clear and concise manner
• Ability to support in effective management of program risks, issues, assumptions and dependencies across a large complex program
• Strong communication, interpersonal, and stakeholder management skills
• Ability to work proactively and independently on weekly, monthly and quarterly PMO deliverables such as resource plans, plan updates, reporting and on ad hoc projects
• Advanced MSExcel and MSPowerpoint skills; and exposure to Project Management Tools (aka Clarity, Tableau, etc)

Qualifications:

• Educated to a degree level
• Recognised program/project management qualifications such as PRINCE2, MSP, P3O, etc

Competencies

• Excellent communication and interpersonal skills
• Attention to detail and accuracy
• Highly organized and efficient at prioritising tasks
• Quick-thinking; nimble at 'joining the dots'
• Ability to work as part of a team as well as individually with minimal supervision

What we Offer

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.
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Job Family Group:
Risk Management -------------------------------------------------
Job Family:
Business Risk & Controls ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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