Implementation Consulting Analyst
- Employer
- S&P Global
- Location
- Dallas, USA
- Salary
- Competitive
- Closing date
- Apr 15, 2023
View more
- Job Function
- Operations
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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Department overview
S&P Global is focused on delivering critical information, analytics and solutions for firms operating in the financial markets. For nearly two decades, in partnership with our customers, we have been focused on innovation while remaining steadfast in our commitment to building best-in-class technology. We serve over 3,500 of the largest institutional customers in the world, including banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators and insurance companies - enhancing transparency, reducing risk and improving operational efficiency.
Position summary
We are looking for a talented and enthusiastic individual to be part of a team that supports the execution of strategic initiatives to accelerate business and operational agility. This team is also responsible for business management duties to support leaders of our industry-leading solutions, data services and investment management capabilities that enhance the end-to-end lifecycle for traded and illiquid markets.
In this role, the candidate will drive the success of technological initiatives around projects that support our Operations organization, which will include business analysis and operational process documentation. The candidate will be responsible for managing several concurrent projects and responsibilities to support the EDM for WSO program.
The Implementation Analyst role is one of the most important roles in any implementation. They will work with various stakeholders involved in the project, will work closely with the Program Manager and Business Analyst. Implementation Analyst is responsible to understand the scope, identify technical gaps as well as assist the stakeholders in definition of the acceptance criteria. The candidate should be able to understand the existing business process and implement per the target state operational process for the platform.
Duties & accountabilities
Responsibilities, include but not limited to:
Required:
About Company Statement:
S&P Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
-----------------------------------------------------------
202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT202.1 - Middle Professional Tier I (EEO Job Group)
Job ID: R29763
Posted On: 2023-04-03
Location: Dallas, Texas, United States
S&P Global is focused on delivering critical information, analytics and solutions for firms operating in the financial markets. For nearly two decades, in partnership with our customers, we have been focused on innovation while remaining steadfast in our commitment to building best-in-class technology. We serve over 3,500 of the largest institutional customers in the world, including banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators and insurance companies - enhancing transparency, reducing risk and improving operational efficiency.
Position summary
We are looking for a talented and enthusiastic individual to be part of a team that supports the execution of strategic initiatives to accelerate business and operational agility. This team is also responsible for business management duties to support leaders of our industry-leading solutions, data services and investment management capabilities that enhance the end-to-end lifecycle for traded and illiquid markets.
In this role, the candidate will drive the success of technological initiatives around projects that support our Operations organization, which will include business analysis and operational process documentation. The candidate will be responsible for managing several concurrent projects and responsibilities to support the EDM for WSO program.
The Implementation Analyst role is one of the most important roles in any implementation. They will work with various stakeholders involved in the project, will work closely with the Program Manager and Business Analyst. Implementation Analyst is responsible to understand the scope, identify technical gaps as well as assist the stakeholders in definition of the acceptance criteria. The candidate should be able to understand the existing business process and implement per the target state operational process for the platform.
Duties & accountabilities
Responsibilities, include but not limited to:
- Build & maintain strong relationships with all internal & external client stakeholders
- Understand the underlying business, strategic direction, implementation & product usage
- Work with the stakeholders to define the most optimal future state operational process
- Understand requirements, identify solutions & deliver well architected technical solution
- Work closely with product to analyze and design functional enhancements
- Ensure implementations are delivered according timescales, budgets and agreements
- Support post release queries from operations and support teams
- Provide onsite training and assist in acceptance criteria gathering and support throughout the project life cycle
- Reporting and/or provide feedback on operational processes and implementation statuses to users
- This role is a hybrid technical and business role
- The main driver always is to make sure the technical services support the business use case of customers
Required:
- A bachelor or master's degree (or equivalent)
- Relevant practical experience (4-5 years)
- SQL or EDM experience
- Proactive and able to work independently
- Assumes accountability for individual projects and team's success
- Establish strong, positive relationships in a collaborative setting
- Manage and prioritize tasks efficiently
- Oversee daily checks on environments to ensure the application is running as desired
- Architecture and Design of WSO EDM Managed Service offering
- Documenting functional and requirement specifications to define detail input and output file content, systems functions, system controls and performance criteria
- Configuring EDM applications to meet the specifications
- Working with AWS cloud technologies to automate, build and monitor the environment
- Design and document processes for support team
- Receive user support requests and provide advice and guidance to resolve the reported problem with appropriate quality and timeliness
- Manage/Monitor adherence to SLA's
- Provide complete service for onboarding new customers and ensure a successful handoff to production
- Analyze requirements and translate them into implementation specifications
- Provide updates to the Business and Project Management on new and on-going projects
About Company Statement:
S&P Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.
-----------------------------------------------------------
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
-----------------------------------------------------------
202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT202.1 - Middle Professional Tier I (EEO Job Group)
Job ID: R29763
Posted On: 2023-04-03
Location: Dallas, Texas, United States
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