HR Business Analyst (Hybrid)

Belfast, United Kingdom
03 Feb 2023
17 Feb 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Overview Of Citi

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter.

Role Overview

The HR Business Analyst is part of the EMEA HRPS Operational Support Team which is central to our ongoing work to enhance the operational effectiveness of EMEA HR Professional Services, create operational oversight and to maximise the potential of our HR technology. Our priorities are in strengthening partnerships with the HR COEs and HR Shared Services teams and to deliver HR change initiatives across the EMEA region.

Responsibilities include
  • Partnering with the EMEA HR PMO Team in continuous improvement of regional processes across the entire employee life cycle
  • Leading the due diligence process with the HR teams or HR Shared Services teams for the transition of HR processes
  • Responsible for the governance of assigned Regional Risk and Control activities within EMEA HR Professional Services
  • Driving the adoption, change management and adherence of HRs evolving risk and control activity within the EMEA HRPS Organisation. E.g. Minimum Documentation Standards
  • Support the ongoing utilisation and management of the HR Case Management system, to include reporting on monthly key audit findings and ongoing KPI metrics
  • Support in partnering with the HR Centres of Expertise with the aim of driving service improvements through reviewing escalation metrics & identification of trends and root causes
  • Regional point of contact and subject matter expert for annual performance management cycle and systems support where required for HR Professional Services
  • Act as a regional source of knowledge in workforce planning tools, ServiceNow, Workday
  • Supporting HR Professional Services engagement and partnership initiatives
  • Cost Centre Manager Workday Security ownership and advisors for the EMEA region in partnership with Global lead
  • Proactively partner with key HR Generalists, Relationship Managers, HR Advisors and other HR Centres of Excellence regionally and globally on HR delivery, transformation activity and HR Professional services governance
  • Voice of Employee regional leads: partnering with the global VoE team to ensure the successful permissions setup, translation and support of the annual survey, including escalation of issues to the vendor, reporting support for senior HR partners
  • Ability to operate within and utilise structured project management techniques
  • Experience of delivering change management activities
  • Demonstrate multi-tasking ability and a consistent record of stakeholder delivery and support
  • Excellent communication skills both written and verbal with the capability to Influence key stakeholders
  • Experience of navigating complex organizational structures
  • Ability to use reporting tools and excel to analyse and interpret complex data sets
  • Strong problem solving ability using structured methodologies
  • Demonstrated team player - ability to lead & coach
  • Effective time management, detailed documentation, organizational skills
  • Self-motivated and detail orientated
  • Proficient in Microsoft Office with an emphasis on PowerPoint
  • Good interpersonal skills and ability to develop strong partnerships with stakeholders
  • Highly motivated, organized and methodical
  • Tolerance for ambiguity and ability to deal with shifting and conflicting priorities
  • Strong drive and Initiative
  • Tenacity, inquisitiveness
  • Proven track record of delivery in a complex professional services organization - preferably in a HR discipline
  • Strong project management and stakeholder management skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Bachelor's/University degree or equivalent experience
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

What We Offer

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:
  • Award winning pension
  • On-site health services
  • Private medical insurance packages to suit your personal circumstances
  • Paid parental leave
  • Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure
Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.
Job Family Group:
Human Resources -------------------------------------------------
Job Family:
Talent, Development, Learning & Diversity ------------------------------------------------------
Time Type:
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
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