Strategy & Planning Manager

Lisbon (PT)
to be defined
30 Jan 2023
13 Feb 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time

Sobre a vaga

About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 25+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have 5000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Capacity Planning team plays the strategic role for creating hiring plans, empowering new country launches and working without vendor partners. They assign and coordinate Revolut’s most important resource - our Services employees. Their role is to assure that we always have the right staffing, at the right time and at the right place so our customers can be sure that all of their needs can be met in a matter of seconds 💎

We’re looking for a Strategy & Planning Manager to join our team and manage the Services Capacity needs 📣 In your role you will be responsible to oversee the planning for multiple internal and external front- and second-line teams. You will collaborate closely with our Analytics, Cost, Recruiting, Operations, Vendor and CX teams to make our award-winning financial super app even stronger. A leader who knows how to balance effective people and process management with continuous focus on the process improvements ⚖️

Up for the challenge? Let’s get in touch👇

What You’ll Be Doing

  • Strategy and Planning management: you will be creating capacity plans for multiple teams across the business
  • Analytics: you need to conduct root cause analysis to understand the performance of the plans and metrics
  • Process Management: making critical-business decisions - breaking down complex business cases and backing up reasoning using advanced analysis. Exploring and defining which projects the team should prioritise, and setting a timeline to reach goals quickly
  • Stakeholder Management: your team will work together with multiple teams across several countries and functions, who will be working on implementation of your decisions

What You'll Need

  • Superior organisational skills, integrity, and great follow-through on tasks
  • Problem solving approach and ability to design simple and elegant solutions
  • Ability to see bigger picture and take multiple parameters into account while making decisions
  • A strong track record of achievements
  • Goal orientation: you plan and design the resources and tasks necessary to ensure the Service is contracted within the parameters of profitability

Nice to have

  • SQL, excel or other analytical toolkit skills
  • Experience with forecasting and planning

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

By applying for the above position, you will confirm that you have reviewed and agreed to our Data Privacy Notice for Candidates:

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