AVP, Application Support Lead

Barclays Services Corp.

What will you be doing?

• On behalf of a global financial services organization, test, maintain, and monitor data platforms on Big Data Technologies to support applications within Data Management and Risk, Finance, and Treasury group.
• Perform onboarding of application migration to cloud platforms. Review test strategy, test cases, test results, and recommend solutions to complex application problems.
• Perform integration functions to remove manual intervention for incident recovery.
• Consult with management to ensure agreement on systems principles, operations of data platforms, deliverables, and compliance with regulatory standards.
• Lead developers and vendor teams on upstream and downstream systems projects to ensure onboarding, releases, migrations, and platform stability.
• Perform Operational Acceptance Testing to ensure production readiness of new systems.
• Perform resilience testing for components and ensure resilience readiness of systems.
• Ensure applications meet critical Key Performance Indicators, Service Level Agreements, and deliverables.
• Address and resolve gaps from external and internal audit requests. Troubleshoot system malfunctions to restore normal functioning.
• Produce Technical Incident Post Mortem (TIPM) documents for resolution of major incidents.
• Consult with development teams, vendor teams, upstream and downstream systems to ensure onboarding, releases, migrations, platform stability, and delivery of reports and services to internal business and external regulators.
• Consult with business to close production issues caused by change or process.
• Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
• Handover finished product to technology teams.

What we're looking for:

Bachelor's degree or foreign equivalent (3 or 4 years acceptable) in Computer Science or a related field and five (5) years of progressive post-baccalaureate experience in the position offered or related occupation.

Must have at least three (3) years of experience with each of the following required skills:

• Maria DB, Hadoop, Mongo DB, Oracle, Rainstor, and MS SQL for analyzing data, troubleshooting production batch failures with data loading, retrieval, and user reports;
• APAAS (Application as a Service), Internal Cloud Platform, and ESaaS (Elastic Search as a Service) to migrate applications to cloud technologies;
• ETL (Extract Transform Load) Tools: Informatica, and Ab Initio for data analytics and producing structured files;
• ITIL (Information Technology Infrastructure Library) standards in onboarding operations and enhancements in application lifecycle;
• iDASH, AppDynamics, LogStash, Kibana, Filebeat, ElasticSearch, Netcool, Service First, and Jira for automated production releases, troubleshooting application failures, and monitoring application health;
• Autosys, Windows Scheduler, and Crontab for scheduling, monitoring, and reporting tasks.

Where will you be working?

You will be working at our Whippany, New Jersey location at 300/400 Jefferson Park. At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you'll have every chance to build a world-class career in this world-class environment.

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Our Values

Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Our Diversity

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.

Our Benefits

Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.

This position is eligible for incentives pursuant to Barclays Employee Referral Program.