Client Advisor
- Employer
- IHS Markit
- Location
- Southfield, USA
- Salary
- Competitive
- Closing date
- Dec 23, 2022
View more
- Job Function
- Other
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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About Company Statement:
S&P Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Commodity Insights enables organizations to create long-term, sustainable value with data and insights for a complete view on the global energy and commodities markets.
S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand today's market, reach more customers, and shape the future of automotive mobility.
Actionable insights to make better decisions that drive better results
With a legacy dating back to the 1920s when R. L. Polk published the first vehicle registration reports, our solutions are used by nearly every OEM, more than 95% of tier one suppliers, media agencies, governments, insurance companies, and financial stakeholders to provide actionable insights that enable better decisions and better results. Automakers, suppliers, and dealers rely on our 800+ auto experts spanning the globe to understand and take action on global and local opportunities, risk, regulation and the disruptive impact of technology and big data. S&P Global delivers un-paralleled, data-driven solutions and services spanning the entire value chain, from concept design to sales, marketing and the aftermarket.
The role:
As the Client Advisor to our OEM partners, focused on sales and marketing success, this role supports our efforts to provide differentiated value and strategic insights to clients. The Client Advisor organizes and analyzes data to provide value and insights to automotive clients. Vehicle registration, sales, vehicles in operation (VIO), and loyalty data are leveraged to identify meaningful market trends and answer business critical questions. The Advisor is responsible for being a strategic liaison between client and Company; interfacing directly with client teams stemming from special projects, ad hoc requests or proactive analysis derived from a wide variety of S&P Global solutions.
Responsibilities:
• Serve as primary onsite point-person to promote and support S&P Global data solutions; Catalyst for Insight (new and used vehicle registration, sales, and vehicles in operation data) and the Loyalty Analytics Tool (household purchasing behavior data), and other relevant capabilities. This will be done through automotive analysis, reporting and ad-hoc investigations for specific client objectives as well as proactive analysis and insights.
• Understand customer questions and needs to offer data driven solutions and insights using S&P Global data solutions.
• Present meaningful summaries and business implications to various customer teams based on S&P Global and client information. Presentations may be in a one-to-one fashion or via formal presentations in front of small or large client groups. Presentation audiences can vary from analyst to Executive Level Management.
• Assist in implementing analytical/research studies by collaborating with other S&P Global members, including account teams, production and product development.
• Communicates customer needs/specifications, output and timing to project teams and other internal resources to ensure new development projects meet client needs.
• Train clients to use S&P Global data solutions and work to increase client usage by demonstrating the value of our data and tools.
• Elevate and increase overall S&P Global value with assigned client(s).
• Conveys Voice of Customer (VOC) feedback to S&P Global account team(s) and Product Management to ensure retention, growth, and new product enhancements and introductions.
• Possesses thorough knowledge of company's products and applications - both licensed and non-licensed by the assigned client(s).
What we're looking for:
• Bachelor's degree in Business Analytics, Business Administration, Math, Economics, or Marketing with at least one year automotive industry analysis experience in a marketing, sales, analytic or consulting role, or equivalent combination of education and expertise.
• Excellent communication and presentation skills required. Must be able to adapt to different audiences.
• Must be able to translate and write customer or study design needs into technical requirements and specifications.
• Solid writing and presentation abilities required.
• Requires the ability to analyze opportunities and their impact.
• Excellent assessment/probing and negotiation skills.
• Excellent knowledge of Microsoft Office, including Word, Excel and PowerPoint.
• Fundamental knowledge of database design issues and concepts related to queries driven from compiled files and multiple data sources.
Working Conditions
• Mix of work from home, office environment and working on client site up to 80% of the time based on specific client and current business environment or regulations/recommendations. Current expectation is 1-2 days a week and can discuss client expectations.
Compensation/Benefits Information (US Applicants Only):
S&P Global states that the anticipated base salary range for this position starts at $60,000 to $80,000 and commensurate with experience . Base salary ranges may vary by geographic location and experience.
In addition to base compensation, this role is eligible for an annual incentive plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires .
US Only
-----------------------------------------------
Equal Opportunity Employer:
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only:
The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
S&P Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Commodity Insights enables organizations to create long-term, sustainable value with data and insights for a complete view on the global energy and commodities markets.
S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand today's market, reach more customers, and shape the future of automotive mobility.
Actionable insights to make better decisions that drive better results
With a legacy dating back to the 1920s when R. L. Polk published the first vehicle registration reports, our solutions are used by nearly every OEM, more than 95% of tier one suppliers, media agencies, governments, insurance companies, and financial stakeholders to provide actionable insights that enable better decisions and better results. Automakers, suppliers, and dealers rely on our 800+ auto experts spanning the globe to understand and take action on global and local opportunities, risk, regulation and the disruptive impact of technology and big data. S&P Global delivers un-paralleled, data-driven solutions and services spanning the entire value chain, from concept design to sales, marketing and the aftermarket.
The role:
As the Client Advisor to our OEM partners, focused on sales and marketing success, this role supports our efforts to provide differentiated value and strategic insights to clients. The Client Advisor organizes and analyzes data to provide value and insights to automotive clients. Vehicle registration, sales, vehicles in operation (VIO), and loyalty data are leveraged to identify meaningful market trends and answer business critical questions. The Advisor is responsible for being a strategic liaison between client and Company; interfacing directly with client teams stemming from special projects, ad hoc requests or proactive analysis derived from a wide variety of S&P Global solutions.
Responsibilities:
• Serve as primary onsite point-person to promote and support S&P Global data solutions; Catalyst for Insight (new and used vehicle registration, sales, and vehicles in operation data) and the Loyalty Analytics Tool (household purchasing behavior data), and other relevant capabilities. This will be done through automotive analysis, reporting and ad-hoc investigations for specific client objectives as well as proactive analysis and insights.
• Understand customer questions and needs to offer data driven solutions and insights using S&P Global data solutions.
• Present meaningful summaries and business implications to various customer teams based on S&P Global and client information. Presentations may be in a one-to-one fashion or via formal presentations in front of small or large client groups. Presentation audiences can vary from analyst to Executive Level Management.
• Assist in implementing analytical/research studies by collaborating with other S&P Global members, including account teams, production and product development.
• Communicates customer needs/specifications, output and timing to project teams and other internal resources to ensure new development projects meet client needs.
• Train clients to use S&P Global data solutions and work to increase client usage by demonstrating the value of our data and tools.
• Elevate and increase overall S&P Global value with assigned client(s).
• Conveys Voice of Customer (VOC) feedback to S&P Global account team(s) and Product Management to ensure retention, growth, and new product enhancements and introductions.
• Possesses thorough knowledge of company's products and applications - both licensed and non-licensed by the assigned client(s).
What we're looking for:
• Bachelor's degree in Business Analytics, Business Administration, Math, Economics, or Marketing with at least one year automotive industry analysis experience in a marketing, sales, analytic or consulting role, or equivalent combination of education and expertise.
• Excellent communication and presentation skills required. Must be able to adapt to different audiences.
• Must be able to translate and write customer or study design needs into technical requirements and specifications.
• Solid writing and presentation abilities required.
• Requires the ability to analyze opportunities and their impact.
• Excellent assessment/probing and negotiation skills.
• Excellent knowledge of Microsoft Office, including Word, Excel and PowerPoint.
• Fundamental knowledge of database design issues and concepts related to queries driven from compiled files and multiple data sources.
Working Conditions
• Mix of work from home, office environment and working on client site up to 80% of the time based on specific client and current business environment or regulations/recommendations. Current expectation is 1-2 days a week and can discuss client expectations.
Compensation/Benefits Information (US Applicants Only):
S&P Global states that the anticipated base salary range for this position starts at $60,000 to $80,000 and commensurate with experience . Base salary ranges may vary by geographic location and experience.
In addition to base compensation, this role is eligible for an annual incentive plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires .
US Only
-----------------------------------------------
Equal Opportunity Employer:
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only:
The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
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