Interest Rate Trade Support - Leading Hedge Fund

• Trade Queue: Monitoring and timely clearance of the trade queue. This covers all products.

• Middle Office Inboxes: Monitoring and timely resolution of queries sent from PMs

• Electronic Affirmation: Working with eclerx, directly onshore and with our counterparties to match trades in a timely manner for IRS, Bond and Credit trades on their various affirmation platforms.

• Non-electronic Affirmation: To ensure that the risk on all trades or products that do not go through an electronic platform have been addressed and mitigated.

• Broader T0 tasks: To ensure that the MO provide a timely level of service and support to the other product lines and areas who are involved with affirming trades on T0 (e.g. FX, Futures, Equity).

• T+1 support: A level of support is required on T+1 to remediate any issues from the previous day, these should be conducted in a timely manner and the impacted parties informed.

• Escalation: Escalation to line manager, Operational risk and the wider management team of failures in the process or potential issues that could create a loss for the firm (either direct or a p&l re-instatement).

• Global Model: The MO operates a 'follow the sun' model and so it is important to ensure that there is a clear handover of tasks and responsibilities to each region.

• Firm support: Primary support focus of the MO is to support the PMs but the wider responsibility is to work with all of the teams in the firm to ensure that the accurate and timely capture of trades is completed every day.