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Implementation Manager, AVP/ VP

Employer
Enfusion
Location
Sydney, Australia
Salary
Competitive
Closing date
Feb 25, 2023

View more

Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle- and back-office into one system, with one unified data set.

Passionate about client service, we complement our software solutions with expert middle- and back-office managed services. In fact, we've been recognized as Best Managed Services Provider at the HFM EU Services Awards. We help fund managers around the world streamline their operations, mitigate risk, and improve transparency and reporting so they can confidently focus on what they do best - invest.

As a company, we're absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations then we're looking forward to hearing from you.

Learn more about Enfusion by visiting www.enfusion.com and apply today!

This role is a key member of our APAC Client On-boarding team. You will be acting as a dedicated Implementation Manager to lead the implementation process for Enfusion clients including project planning, requirements gathering, workflow review, product setup, UAT and client go-live. You will engage with our buy-side clients including traders, portfolio managers and operational users throughout the project lifecycle and coordinate with internal Enfusion teams for data migration, product enhancements and custom reporting.
You'll need to build a strong product knowledge, manage a positive relationship with our clients, understand and apply project methodologies and risk management processes, create reports, summarize data and be the point person for client-facing communication. You will report to the Head of Client on-boarding in APAC.
What You'll Do
  • Manage new client implementations and serve as the first point of contact for new clients regarding platform customization, Q&A and workflow consulting.
  • Consult with client to match their current and desired business processes with Enfusion software and services solutions.
  • Engage senior client and internal stakeholders to review project progress and task-level status.
  • Liaise with internal production team to support Data migration, Interfaces, troubleshoot P&L and accounting issues.
  • Facilitate the setup of various components Enfusion software such as Funds, Brokers, Trade Commissions, Market Environment, GL accounts, etc. based on unique client requirements.
  • Facilitate the setup of custom Position, Trade and Accounting reporting requirements.
  • Identify opportunities for process improvement and documentation in the Implementation workflow and other internal processes.
Who we need
  • Minimum 5 years of experience in the hedge fund or alternative asset management industry, including front, middle, and back office workflows.
  • Bachelors' degree or higher in an applicable field of study.
  • A client-service mentality and collaborative work style.
  • Strong client-facing communication and analytical skills are paramount.
  • Solid project management / milestone / dependency tracking experience with an ability to identify and escalate project risks.
  • Thorough knowledge of a wide range of both listed and OTC financial products.
  • Experience with commercial Order Management, Portfolio Management and Investment Record keeping software
  • Understanding of software development and product development lifecycles.
Enfusion offers a competitive compensation and benefits package, retirement and pension plans, and generous Paid Time Off policy; and paid parental leave. Other perks include commuter benefits, and an employee assistance program. All benefits and programs are subject to applicable eligibility requirements.

Enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Enfusion will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

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