Customer Care Associate Director, PE Real Estate Fund, Industrial Platform, Mexico

Reference10482

About our client
We are working with a major player in the industrial real estate sector in Mexico, with a broad presence throughout the country and working with 100+ clients. Backed by one of the largest pension funds in North America, our client acquires, develops, and operates industrial projects in Mexico. Here's your chance to join their team as the Associate Director for Customer Care, playing a key role in managing the portfolio of industrial clients and properties.

What the job involves

• Follow up and administer tenant leasing renovations and review terms & conditions for contracts
• Monitor capital expenses, operating budgets, income, & expenses and evaluate reports for each property versus the assigned budget
• Develop proposals for improvement authorizations and budgets
• Proactively manage tenant revenues to diminish risks of uncollectible accounts as a percentage of the portfolio
• Manage relationships with tenants and support their needs for new and expanded spaces

Who we are looking for

• Ample years of experience in asset and property management in industrial real estate properties/parks.
• Bachelor's degree in administration, engineering, accounting, architecture; an MBA a plus
• Experience and familiarity in working with key industry measurements (BOE, CAM, Leakage, NOI, CAPEX rate, inducements.
• Strong interpersonal skills, with an ability to communicate and manage internal and external stakeholders
• Analytical, pro-active and detail oriented
• Bilingual fluency in English and Spanish.