ED, Risk & CFCC Strategy & Transformation

Standard Chartered Bank
Singapore, Singapore
07 Oct 2022
08 Oct 2022
Job Function
Risk Management
Industry Sector
Finance - General
Employment Type
Full Time
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
The Role Responsibilities
As an Organization we have spent five years strengthening our foundations and demonstrating we are a profitable, purpose-led company that is here for good. Our Strategy sets an ambitious vision for the future requiring us to transform further and faster. Risk and CFCC have an important role to play in delivering the Strategy. Our vision is to be simple and straight forward to work with and work in, to deliver value through closer partnerships and strategic advice, and be fast, effective decisions makers that enable sustainable and safe business growth.
To drive, manage and embed our vision, we will need to continue to evolve our change and transformation capability and service. Doing this this will help enable the successful design and implementation of strategic outcomes supported by a future Risk & CFCC operating model. The Executive Director, Strategy and Transformation role is key to enabling these outcomes.
The key responsibilities of the role holder will be to facilitate the design and execution of Risk & CFCC strategic vision and objectives, establish effective governance over transformation outcomes and continue to build capability, ways of working and partnerships that support the achievement of our vision and objectives.
  • Develop the Risk & CFCC vision and strategic pillars and help ensure their effective communication
  • Facilitate the development and implementation of strategic operating model changes for Risk & CFCC
  • Put in place effective governance structures that instil ownership and accountability for transformation objectives and strategic outcomes
  • Support the development and mobilisation of initiatives that execute on transformation objectives and strategic outcomes
  • Track, challenge, and support progress against workstream plans to help ensure outcome realization
  • Embed a change management approach and capability to support readiness for transformational change
  • Facilitate regular engagement with senior leadership to maintain a high degree of engagement on transformation progress and outcomes
  • Facilitate the continued evolution of the strategic vision and objectives with management teams and stakeholders external to the Risk & CFCC
  • Implement the change management framework to support the execution of strategic outcomes
  • Leverage agile planning and design methodology to rapidly assess problems/opportunities, associated value, impacted personas/stakeholders and viable initiatives to take forward and deliver
  • Provide analytical expertise and delivery leadership as part of executing specific initiatives, e.g. external outsourcing, internal outsourcing and/or building utilities around certain activities
  • Develop new strategic and transformation initiatives that enable the achievement of functional objectives and goals - especially on cost, risk and people transformation
  • Support specific initiatives, e.g. deep dives, working with SME's, into specific accountabilities in a particular geography, delivering and articulating analytical insight and expertise that is coherent with - and aligned to - the wider Programme's work
  • Ensure the goals of the change initiatives are met and executed by working with relevant internal stakeholders
  • Manage change communications at all levels. Identifying suitable communication strategies and building on these, reviewing the plans and delivering reports to the Risk and CFCC MT and other relevant committees

  • Adopt an agile planning and rapid opportunity assessment framework to quickly identify and analyse opportunities and process related pain-points
  • Adhere to such other process and governance requirements as requested by management
  • Work with Productivity team to identify and document as-is applicable stakeholders, processes, applications used, data entry & transfer points, and business rules to perform analysis
  • Participate in requirements gathering and produce analysis artefacts including (but not limited to) process improvement suggestions, interaction models across functions, and supporting definition & development of Risk organisation design, Risk CoE, and location model
  • Support development of the target state transition approach
  • Support change management activities
  • Evaluate cost structures and budgetary impact of the proposed changes
People and Talent
  • Lead and train Change Agents to support People Managers and Leaders in communicating and promoting change as well as addressing potential sources of resistance to change.
  • Mentor and support team members, onshore and offshore, and assign tasks where relevant
Risk Management
  • Consult with team members and identify and manage anticipated resistance
  • Ensure that all change initiatives are managed in accordance with the Group's best practice requirements for programme management and that programme risks and issues are identified, escalated and addressed as appropriate
  • Establish appropriate change management governance oversight, including QPRs, Transformation design and management forums
  • Help ensure that strong programme management controls are established for effective execution on strategic outcomes, including but not limited to :
  • Project planning, tracking and reporting
  • Programme change control
  • Risks, issues and dependencies management
  • Business change management
  • Provide reporting to Risk and CFCC Management team on the evolution and progress of relevant change initiatives
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Strategy & Transformation team to achieve the outcomes set out in the Bank's Conduct Principles
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
  • Risk Management Team
  • CFCC Management Team
  • Group T&I
  • Group Finance
  • Group Human Resource
  • Group CABM
  • Global Business Services

Our Ideal Candidate
  • A Bachelor's degree with 12 years of experience in change management, and 5 years of hands-on working experience in change management in a large complex organisation
  • Certification in change management and project management (optional)
  • Ability to work independently as well as collaboratively with people at all levels
  • Ability to learn the organisational structure and acquire in-depth knowledge of the various
  • Strong analytical skills and able to handle complex issues
  • Excellent writing skills
  • Excellent facilitation skills

Role Specific Technical Competencies
  • Manage Change
  • Manage Conduct
  • Manage People
  • Manage Projects
  • Manage Risk
  • Defining Strategy

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