R0220481 Rates & Credit Production Engineer (Application Support / Site Reliability Engineer) - Asso

Details of the Division and Team:

The Technology, Data, and Innovation (TDI) division is responsible for driving an integrated IT, data, and security agenda across the bank. The function is responsible for implementing the bank's technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cost-efficient deployments, as well as modernizing the bank's IT infrastructure with long-term investments and benefiting from cloud computing.

Within TDI, Investment Banking, Fixed Income Currencies Technology - the Sydney Rates & Credit Production Team are responsible for maintaining application stability across the Rates, Credit, Repo, and Structured, Front Office Businesses.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Competitive salary with superannuation paid over and above fixed pay
• 4 weeks annual leave, plus one week one week additional leave*, one week well being leave* and the option to purchase leave (*subject to eligibility criteria)
• Salary packaging for car parking, motor vehicles, taxis and superannuation
• Parental leave benefits including 16 weeks paid leave for both primary and secondary carer and Childcare Assistance Payment
• A range of benefits including online employee discount program, annual flu vaccinations, discounted private health insurance, employee referral program
• Insurance cover for life, total disablement and salary continuance
• Executive health checks for Directors and Managing Directors
• Matched giving and paid volunteer leave

Your key responsibilities:

• Maintaining overall availability of the trading platform
• Responding to user queries and requests in a timely manner
• Identifying, investigating, and resolving application/infrastructure issues impacting the business; whilst ensuring communication updates provided at regular intervals
• Ensuring strategic follow-ups (incl. reviewing opportunities for automation) take place in a bid to reduce repeat occurrences of issues & incidents
• Conducting Start of Week/Day checks, observing and acting on monitoring alerts, and keeping oversight of high-profile technology processes particularly those relating to exchange obligations
• Implementing application releases & keeping oversight of infra patching schedules (may include some Out of Hours activities)
• Working closely with Project Managers, Functional Business Analysts, and Developers to introduce new functionality and enhancements to the trading platform
• Setting up new & maintaining existing Monitoring environments
• Participating in Disaster Recovery & Business Continuity Plan exercises (may include some Out of Hours activities)
• Active participation in local, regional, and global process improvement initiatives
• Engagement in wider Technology forums when possible, ie Engineering Days, Hackathons, Data Science challenges, etc

Your skills and experience:

• A Bachelor's Degree or higher, preferably in the field of Science, Technology, Engineering or Mathematics
• 2yrs+ industry experience, incl. several years within the Front Office Application Support domain
• Strong technical skills ie Unix, SQL, Scripting, Monitoring and Scheduling Tools, etc
• Critical thinking mindset, excellent problem-solving skills, and ability to work under pressure in a fast-paced trading environment
• Good understanding of Fixed Income Currencies Businesses such as Rates, Credit, FX, or Listed Derivatives
• Familiarity across the ITIL framework in Change, Incident, and Problem Management; as well as awareness of Agile concepts across the Software Development Life Cycle.
• Exceptional verbal and written skills, to communicate effectively with business users, technology peers, and senior management alike
• Self-motivated, proactive in nature, and ability to work independently; as well as collaboratively in a global organization

How we'll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career