Associate, Resilience, Safety & Security

Description

About this role

Business Continuity Management Associate
Location: Wilmington, Delaware or Princeton, New Jersey

When BlackRock was started in 1988, its founders envisioned a company that combined the best of financial services with groundbreaking technology! They imagined a business that would provide financial services to clients as well as technology services to other financial firms. The result of their vision is Aladdin, our industry leading, end-to-end investment management platform. With assets valued over USD $7 trillion managed on Aladdin, our technology empowers millions of investors to save for retirement, pay for college, buy a home and improve their financial wellbeing!
Role description:
Reporting to the Program Operations Manager for Enterprise Resilience, this Associate position will be responsible for maintaining, analyzing and improving data used by the Enterprise Resilience program. The position is multi-faceted and includes elements of system administration/development, business analysis and project management.

The applicant will maintain and operate the planning and notification systems daily, including the health of all data feeds into, or out of, the systems. Use strong data analytical and visualization skills to analyze Business Continuity and Disaster Recovery data and identify key insights for the teams. Provide timely support to various business users across the world. Develop system and reporting improvements in alignment with strategic direction provided by the Enterprise Resilience program leaders.
Primary Responsibilities:

• Responsible for the day to day operations of the planning tool and emergency notification system, including data feed integrity
• Conduct data analysis activities independently
• Leverage data to assist the team in understanding program risks
• Support Program Operations team with data and metrics requests
• Provide system troubleshooting and support for Enterprise Resilience team members related to reporting issues or data inconsistencies
• Coordinate user access permissions for planning and notification systems according to established program standards
• Provide troubleshooting and support to business Plan Owners and Coordinators in resolving access, data quality or security issues
• Monitor and manage maintenance updates to systems
• Communicate change management activities that may result in system access downtime
• Troubleshoot or raise issue tickets with Vendor support and track open issues until closed
• Work with partners to identify opportunities for program improvements

Skills/Requirements:

• A Bachelors degree in a STEM discipline preferred ; will consider applicants with equivalent work-related experience.
• 3-4 years experience in fast-paced environment
• Strong experience with sophisticated data quality assessment and improvement efforts (required)
• Strong quantitative and analytical skills - ability to quickly analyze data to identify key insights and apply them to the business and systems
• Strong understanding of relational database structures, concepts, and designs
• Strong orientation to clients, including demonstrated ability to understand needs and apply this knowledge to drive data enhancements
• Sophisticated mastery of MS Office including Excel, Access, Word, Power Point and Outlook
• Strong, clear verbal and written communication and interpersonal skills
• Good at project management; ability to prioritize and time manage is essential
• Focus on development/ improvement of data to support continuous evolution
• Gains support for change by providing context and responding with sensitivity to concerns; takes initiative to recommend/ develop innovative approaches to getting things done
• Experience with business continuity and/or disaster recovery planning preferred
• Salesforce experience preferred. Experience as a Salesforce (Fusion Framework System) administrator or developer is a plus.
• Technical capability/interest and willingness to learn new skills
• Experience of managing outsourced vendors/suppliers in a technology context preferred
• High level of attention to detail and accuracy, meticulous and logical in your work
• Good sense of ownership, self-motivated, flexible and adaptable
• Software development experience is a plus

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work pilot

BlackRock's current hybrid work pilot is designed to help you experience the best of both worlds: the opportunity to connect with colleagues in person and the flexibility to work remotely, with greater time to focus on what's important to you. In line with local health guidance and regulations, employees are generally expected to work 3 days in the office and 2 days from home (on average) each week. For some business groups, more time may be required in the office, while greater flexibility may be in place for others. Our "One BlackRock" culture means you'll be supported to collaborate with your new colleagues while bringing your full self to work - wherever you are.

The health, safety and well-being of our people will always be our top priorities; we will continue to monitor local conditions and health advisories in making decisions about our work environments.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.