ALGO Support Lead

Hong Kong, Hong Kong
01 Oct 2022
25 Oct 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job Responsibilities:

  • Lead a team in HK to provide top-down support to Algorithm Trading, Smart Router and Analytic Suite (Real time & Post trade) in Asia Markets
  • Analyse Algo Strategies, Business requirement and Exchange Microstructure / Rules
  • Define Issue Tracking and Incident Management procedures to manage clear expectations to Business
  • Reduce false alerts on real-time monitoring tools , improve accuracy Scripting in Python to aid analysis, automation and detect system issues before impacting business
  • Monitoring the platform and taking proactive action to provide a very high level of support service
  • Being the primary contact for front-office covering traders in handling queries of both a technical and a strategy-specific nature
  • Provide support/trouble shooting on the Real-time monitoring and Transaction Cost Analysis systems
  • Managing and tracking daily production problems ensuring timely resolution and effective communication to clients
  • Liaise with developers, team members in other regions and senior management regarding product developments and issue escalation/tracking


  • 8-year experience in trading application support Advantageous Additional Skills
  • S trong communication skills with fluency in English
  • Excellent prioritization , analytical and problem-solving skills
  • Good client management and interpersonal skills
  • Highly self-motivated with a collaborative approach
  • In depth knowledge in Algorithmic Trading, FIX protocol and market data systems
  • Experience with scripting languages - e.g. Shell, Python, Perl and SQL
  • Some theoretical and practical experience of the QA process
  • Knowledge of Asian equity markets
  • Experience with bug-tracking or issue tracking software or proces

iKas International (Asia) Limited is providing recruitment services for this role.

Recruitment Licence Number: 56984

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