Business System Analyst-Technology

Act as the liaison between the business and IT organizations in order to provide technical solutions that meet user needs and improve business performance by assisting with the technical analysis of business requirements, problem solving and troubleshooting as part of a larger project team. Accountable for ensuring that clear, concise requirements have been captured. Participate in testing, issue resolution, support the implementation check-out process and facilitate the development of all procedural documentation and manuals.

Responsibilities

• Gather, analyze, document and manage business and user requirements (both functional and non-functional) for technology solutions that address business needs. Assist in identifying potential solutions for the business and provide input to issues or risks. Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution for inclusion in system requirements.
• Complete all project work objects and deliverables using Ameriprise Quality Measurement Systems (AQMS) standards and a deliverables-based approach. Translate business and user requirements in to system requirements for the technology organization and manage changes to the source documents. Assist with the development of the testing strategy - plan thorough requirement testing. Ensure appropriate bi-directional tracing of project modifications back to business and user requirements.Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, operational support documentation and archival of all related project documentation. Assist with the production check-out process, including review of reports, data files and Online screens to ensure technical solutions perform according to the specifications and meet defined business requirements.
• Develop expertise in all systems, processes and data relating to the assigned business or project. Develop expertise within the analyst practice - including all business analysis tools, processes and best practices. Leverage domain and analyst practice expertise to provide the most effective solutions to the business partners in the most efficient means possible - including selecting the appropriate analysis techniques and tools (process modeling, use cases, etc.) for each project.
• Establish and maintain effective working relationships with technology teams and business partners at management and end user levels. Educate business partners on systems capabilities and the feasibility of developing specific solutions. Work effectively in a team environment to ensure that solution delivery is on time, within cost estimates and meets business needs.

Required Qualifications

• Bachelors degree in Computer Science or similar field; or equivalent work experience.
• 3-5 years of relevant experience required.
• 3+ years of demonstrated experience in business and functional requirements elicitation, translation and documentation.
• Strong analytic skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.
• Solid understanding of business functional areas and business management issues as well as the IT organizations systems and capabilities.
• Knowledge of and ability to effectively use the appropriate modeling methodologies and tool-sets, requirements management methodologies and tool-sets, requirements visualization methods and tool-sets, and artifact versioning tools.
• Exceptional written and verbal communication skills.

Preferred Qualifications

• Experience with business process modeling.
• Experience with writing use cases and test cases.
• Experience working with the following tools: MS Office, Clarity, MS Visio, and HP Quality Center.
• Experience working within a defined development life cycle methodology (e.g. CMMI, Ameriprise Quality Management System (AQMS)) environment.
• Experience supporting applications within the Financial Services industry (e.g. broker-dealer, asset management, insurance, etc.).

About Our Company

The Ameriprise Financial Technology team mission is to create innovative technology solutions and engaging digital experiences for our clients, advisors, and employees. We embrace an inclusive and collaborative culture that allows us to partner across the business and lend our expertise in the areas of corporate computing, network infrastructure and security. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Technology.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.