Associate Director, Investment Advisor, PvB

Standard Chartered Bank
Singapore, Singapore
04 Jul 2022
18 Jul 2022
Job Function
Wealth Management
Industry Sector
Finance - General
Employment Type
Full Time
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
The Role Responsibilities
The Investment Advisor will work closely with Relationship Managers to provide appropriate overall investment advice to meet the investment needs of our clients. The principal objective of the position is to enhance the relevance of the Bank to the clients, thereby leading to an increased share of wallet, revenues and client experience.
  • Drive profitable growth by providing appropriate investment advice to
  • (i) new and existing clients of the bank
  • (ii) Relationship Managers of the bank to empower them to engage clients
  • Focus on suitability of investments for dedicated group of clients; understand client risk appetite, investment preference and return expectations
  • Liaise with Relationship Managers to produce account plans aimed at developing the client relationship including growth of assets and profitability
  • Provide a tailored portfolio and trading service of relevant and suitable investment solutions
  • Provide timely analysis of market and product information
  • Be capable of addressing multi-asset class product requirements
  • Review client investment portfolios on an annual basis using Portfolio Insight
  • Deliver good investment performance commensurate with the clients' risk and return appetite
  • Timely and accurate execution of client orders
  • Understand specific client issues, including restrictions, so as to provide optimal solutions
  • Identify opportunities/solutions from the wider SCB group which benefit the clients
  • Act as a trusted investment advisor of choice, e.g., acts as sounding board for competitor proposals
  • Work with line manager to host internal meetings / huddles for RMs
  • Timely and accurate dealing of client orders.
  • Track and provide regular feedback on processes transactions/solutions to client
  • Create further client opportunities through high quality problem resolution
  • Adherence to client investment suitability standards and to Compliance /regulatory requirements
  • Support the continuous improvement of processes to increase operational efficiency and effectiveness.
  • Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.
  • Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.
  • Ensure sales management and suitability processes are applied appropriately.
People and Talent
  • Collaborate with support functions, business partners, and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions
Risk Management
  • Do what is right in order to avoid reputational risks and operational losses.
  • Understand the risk and control environment within area of responsibility and drive rectification as required.
  • Handle customer issues, complaints, and product enquiries on timely basis in accordance with established procedures.
  • Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management .
  • Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
  • Ensure adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations forms part of the culture.
  • Participate in Local Client Committee and other relevant committees where applicable.
  • Engage with all audit report findings and ensure feedback is acted upon
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
  • Support the business to achieve the outcomes set out in the Bank's Conduct Principles, such as Fair Outcomes for Clients; Financial Crime Prevention; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
  • Relationship Managers
  • Team Leaders
  • Platform Managers
  • Product Specialists and dedicated functional partners
  • Client Service Managers
  • Relevant Front office colleagues
Other Responsibilities
  • Embed Here for good and the Group's brand and values in the team.
  • Perform other responsibilities assigned under Group, Region, Country, Business or Functional policies and procedures.
  • Work effectively across SCB, using values behaviours to drive overall business growth

Our Ideal Candidate
  • Academic or Professional Education/Qualifications - relevant degree, level 4 RDR complaint qualification (regulatory regime dependent)
  • 5 plus years of relevant banking experience
  • Private banking experience preferred
  • Licenses and Certifications/accreditations - as required by role remit and responsibility
  • Professional Memberships - as required by role remit and responsibility
  • Bank training; i.e. mandatory & developmental - as below ament products
  • Outstanding communication and presentation skills
Group/Country Mandatory Learning
  • Right Start
  • Anti Money Laundering, Counter Terrorist Financing & Sanctions
  • Fighting Bribery & Corruption - A Practical Guide
  • Global Privacy Awareness
  • Group Code of Conduct
  • Health, Safety and Environment
  • (iSAFE) Information Security Awareness for Everyone
  • Introduction to Operational Risk in Standard Chartered Bank
  • Living with HIV
  • Reputation Risk

Role Specific Technical Competencies
  • Manage Conduct
  • Manage Risk
  • Manage People
  • Business - Market Knowledge
  • Business - Products and Processes
  • Sales - Relationship Management

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