Associate, Webmaster

Standard Chartered Bank
Hong Kong, Hong Kong
03 Jul 2022
17 Jul 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
The Role Responsibilities
  • This role is central to ensuring the relevance of the public website to all audiences, the accuracy and availability of information onsite, the optimal performance of the website and the security of the website.
The measures of success consist of (but not limited to):

  • Maintaining, managing and updating a functional, easy-to-use and up-to-date website
  • Support the team on building A/B and multivariate tests, track performance on analytics dashboard
  • Ensuring that a compliance focus is embedded across the website and that regulatory requirements are satisfied while risks are mitigated and addressed

  • Managing, maintaining and improving the performance of Hong Kong website, while ensuring the website security, mitigating the risks and managing the stakeholders involved in website management
People and Talent
  • It requires not only a strong technical background, but also excellent stakeholder management and communication skills, while balancing a creative eye with an analytical mind
Risk Management
  • Ensure and monitor security of the website and data integrity and perform necessary updates
  • Display awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Key Stakeholders
  • Hong Kong Head, Digital Banking
  • Hong Kong Head, Digital Acquisition / Web
  • Hong Kong Heads, Products
  • Hong Kong Heads, Segments
  • Hong Kong Head, Wealth Management
  • Hong Kong Head, Brand and Marketing
  • Hong Kong Head, Digital Marketing
  • Hong Kong Head, Retail Analytics
  • Hong Kong Legal and Compliance, Retail Banking
  • Regional Head, Digital Banking
  • Group Head, Web Management
  • Group Head, Digital Acquisition
  • Group Head, Brand and Marketing
  • Group Head, Digital Marketing
  • Group Legal and Compliance, Retail Banking
Website maintenance and management
  • Ensure functionality and efficiency of website
  • Content and digital assets management using Wordpress
  • Launch new and update existing promotions, products and campaigns
  • Develop new web pages and landing pages as required
  • Ensure availability of web assets to users at all times
  • Test website across browsers, operating systems, and devices
  • Ensure consistency and optimization of web design under company policies
  • Resolve issues when they arise
  • Contribute to the documentation of web assets and Hong Kong procedures and framework
Stakeholder management
  • Collaborate with key stakeholders, gather their specifications/ requirements and translate to development specification
  • Understand business requirement for technical implementation
  • Work closely with cross-segment and cross-functional teams to achieve web objectives
  • Effectively manage priorities and backlog, and communicate status, timeline with stakeholders

Our Ideal Candidate
  • Must have Hands-on expert level technical skills:
  • HTML5 / CSS3 / Vanilla Javascript/ jQuery
  • Web performance, Accessibility and Standards - strong grip of (W3C) standards
  • Responsive and adaptive layouts
  • Experience in managing multi lingual website
  • Proven experience as Web Developer
  • Deep knowledge of website management tools
  • Strong troubleshooting and analytical abilities
  • Excellent stakeholder management, presentation, collaboration and communication skills
  • Being thorough and precise, with excellent project management and follow-up skills
  • Attention to details and proficient at working to tight deadline
  • Should be able to adapt to new technologies proactively and have the motivation to keep their skills and industry knowledge up to date
  • Flexibility and availability to work in irregular hours, including evenings and weekends as needed to perform job requirements
  • Fluency in Traditional Chinese and English

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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