Vice President Technology Support

Recruiter
BlackRock
Location
Singapore, Singapore
Salary
Competitive
Posted
03 Jul 2022
Closes
21 Jul 2022
Ref
15668933
Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Description

About this role

About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes, and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress!

This mission would not be possible without our most inquisitive investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel encouraged, valued, and supported with networks, benefits, and development opportunities to help them thrive!

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Our Benefits
To help you stay energized, engaged, and encouraged, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
About Technology & Operations
Technology & Operations is the backbone for both the client lifecycle and the investment lifecycle. The group's Follow the Sun Model ensures that the firm's operations are consistent and efficient across all investment products, client channels and regions, helping to deliver a superior client experience and drive scalability. Technology & Operations is driven by a global network of Operating Centers of Excellence, which centralizes knowledge and equips support teams with the data and timely information needed to innovate and deliver on behalf of internal partners and clients.

About Critical Site Operations (CSO)

The CSO Team is responsible for Critical Engineering services and Data Centers operations. Our data centers house mission critical systems that support Blackrock's businesses. These facilities operate 24/7 and risks must be managed to allow for continual operational up-time.

The CSO Manager for Asia will be based in Singapore and reporting Global Director of Critical Site Operations. They will coordinate with the Regional Technology Infrastructure (TI) manger on Asia regional issues. Responsibilities include the engineering design and operations at all offices and data center within your region. The successful candidate will be accountable for ensuring the overall operational performance readiness, reliability, and integrity of the critically important infrastructure systems, which includes the following:

Air Handling Units (AHU's), UPS's, PDU's, Generators, Fuel Pumps and Fuel Storage, Switchgear, Utility Feeds, Transfer Switches, Pumps, Water Piping, Fire Detection, Fire Suppression, Access Control, Monitoring, SCADA, Building Management System (BMS) Operations, and Leak Detection systems. The candidate must be familiar with the requirements of working in a 24x7 critically important/data center environment. The successful candidate should also have familiarity with network topology and understanding of communication protocols such as Modbus, BACnet IP, & SNMP.

The successful candidate must understand how these systems function and be capable of performing corrective measures. This includes resetting alarms, operating breakers and switches, operating transfer switches, starting back-up power systems, etc. He or she will also be responsible for the supervision of Building Engineers where applicable and manage all critical service providers that support the facilities Infrastructure systems.

The candidate will work with the Region Technology Infrastructure Manager to support data center operations in region. This includes due diligence, work order management, smart hands management, and auditing. The ability to install and patch servers is also required.
Responsibilities
  • Understand the engineering design and operational aspects of Critically Important Infrastructure Systems including the ability to recognize system issues and respond to operational and emergency situations.
  • MEP System Repair & Maintenance Operating and Capital Budget management.
  • Operation and Maintenance of Building Management Systems (BMS) systems applied by BlackRock.
  • Ensure alignment to all BlackRock standard operating procedures, method of procedures, and emergency response procedures established for the mission critical environments and systems.
  • Implementation of the standards and procedures set forth in the BlackRock Data Center Procedures Manual and the Data Center Access Control Policies.
  • Ensure there is appropriate 24/7/365 support coverage and emergency response to infrastructure failures and all BlackRock SCADA Alarms in region.
  • Work with facility managers and provide education on equipment operations, preventive maintenance, and alarm response requirements.
  • Conduct routine and ongoing assessment of the infrastructure systems operations.
  • Monitoring of all maintenance reports and analyze data to assure the accurate functioning of all equipment.
  • Maintain availability for 24/7/365 emergency response to infrastructure failures and alarms.
  • Work closely with the Global Real Estate and Design & Construction teams to provide mentorship/expertise on new office due diligence, site selection, design goals, operational characteristics, and infrastructure systems to ensure efficient, maintainable operations.
  • Provide Project Management support of the MEP portions of all office and data center projects.
  • Manage all MEP Vendor contracts in the Asia.
  • Management of Collocation Data Center access and work order ticketing.
  • Install and pact Data Center servers as required.
  • Skills & Qualifications
  • Bachelor's Degree in Engineering, Facilities Engineering, Data Center Operations, Military, or other equivalent related life experience preferred.
  • Five to Ten years of building engineering management, facilities management, data center management, or related experience.
  • Solid understanding of critically important cooling systems, power systems, mechanical systems, and fire suppression systems.
  • Project management skills.
  • Knowledge of Electrical/Arc Flash Safety (NFPA 70E)
  • Electrical or HVAC licenses would be a plus.
  • Working familiarity with Microsoft Office, Outlook, Auto Cad and Computerized Maintenance Management System (CMMS) software.
  • Candidate must be available for shift work, weekend work, and available for emergency problems on a 24/7/365 basis.


Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

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