Manager, Fraud Analytics - Wealth and Personal Banking

Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC's wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers' needs.

We are currently seeking a high calibre professional to join our team as a Manager, Fraud Analytics.

Principal Responsibilities

• Developing, deploying and enhancing fraud systems and strategies to protect the business against financial loss
• Ensuring fraud analytics and related solutions such as Fraud Risk Controls are operating at optimum effectiveness
• Providing expertise in fraud risk control and technical solution knowledge to Fraud Operations and Fraud Management functions
• Developing new analytical practices in line with the Global Fraud Analytics
• Supporting activities on plastic card, Digital, Wealth and Personal Banking (WPB) application systems, with a particular focus on digital payment strategies and portfolios
• Participating in fraud related projects, acting as a subject matter expert (SME) to capture requirements and understand the local regulatory environment and platform issues across the regions
• Engagement with Wealth and Personal Banking (WPB) team to understand changes in Business strategy
• Identify opportunities and best practice across Fraud Risk systems that deliver efficiencies
• Ad-hoc fraud incident support is required if any

Requirements

• Strong risk management and governance experience including 3 lines of defense criteria
• Strong analytical skills, ability to use statistical packages including SAS, SAS Enterprise Guide, Python, Visual Basic and SQL
• Visualizations tools knowledge like Qliksense, Tableau tools is an added advantage
• Ability to maintain control, direction and motivation in an ever-changing environment
• Familiar with Fraud Detection Software (SAS EFM and Instinct software platform is an advantage) and fraud rule writing approaches
• Strong understanding of the digital payments world and strategies used for digital payment fraud prevention
• Strong understanding of the HSBC global organization
• Organized with positive drive, tenacity and good influencing
• Experience of fraud processes and controls
• Past working experience in a fraud analytics would be an advantage
• An ability to assess multiple attributes, analyse for outcomes and make decisions that deliver against all components of the business
• Experience with cloud analytics platforms (GCP, Azure and AWS) and/or big data platforms (Hadoop, Spark, etc.)

You'll achieve more when you join HSBC.
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Issued by The Hongkong and Shanghai Banking Corporation Limited.