Analyst, Digital Service Delivery
- Employer
- DBS Bank (Hong Kong) Limited
- Location
- Hong Kong, Hong Kong
- Salary
- Competitive
- Closing date
- Jun 10, 2022
View more
- Job Function
- Other
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
You need to sign in or create an account to save a job.
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Description
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Description
- Provide end to end services to Consumer Banking in new product development & system projects/enhancements
- Carry out PDLC activities to meet user requirement & expectation
- Gather user requirement & make analytical recommendation
- Coordinate & negotiate with various parties including IT, vendor, branch, operation unit, control unit to provide end to end solution for product/system rollout
- Conduct system development/enhancement testing
- Prepare documentation including user requirement request, test plan, implementation plan, customer communication plan etc
- Recommend solution to outstanding issues or risks
- Problem investigation, solving and escalation
- Monitor tasks timeliness & overall schedule
- Support system rollout
- Perform post implementation review & gather user feedback for Improvement
- Take care of system performance, recommend solution to improve reliability, efficiency & control
- Strengthen and enhance system features in meeting group policies on compliance & control
- Ensure excellent customer experience on all digital journeys
- 2 years Working experience in Consumer Banking products
- Preferably with project delivery experience
- Knowledge on banking products, policies, operation procedures, risk control requirement prevailing laws/regulations and compliance standard
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
You need to sign in or create an account to save a job.
Sign in to create job alerts
Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.
Create alert