Assistant Manager, Fraud Management - Wealth and Personal Banking

Hong Kong, Hong Kong
Not Specified
19 May 2022
27 May 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC's wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers' needs.

We are currently seeking a high calibre professional to join our team as an Assistant Manager, Fraud Management.

Principal Responsibilities
  • Support review, design and deploy processes and procedures under Global Fraud Strategy to ensure the effective fraud reporting and accurate management information updates to stakeholders including Senior Management, Business Product Owners and Fraud Risk functions
  • Produce monthly accurate fraud management information and reports in timely manner with highlights and insightful analysis of fraud trends and risk areas to steer management focus
  • Assist to assess challenges, identify and articulate the problems related to fraud reporting initiatives to ensure no adverse impact to Asia Pacific business environment
  • Gather business requirements to deploy changes to ensure implementation of recommendations on fraud reporting process made by stakeholders.
  • Maintain good relationships with stakeholders in business lines e.g. Wealth and Personal Banking, to articulate fraud management information, complex and sensitive information and situations to support decision of fraud mitigation strategy
  • Liaise with local Fraud Risk functions in providing essential fraud statistics and figures for Group and regional management including fraud risk, operational risk management and internal audit
  • Support steering committee and management reporting to ensure stakeholders including senior management, local Fraud Risk functions and business partners obtain essential fraud risk information to make decisions

  • Bachelor Degree holder in Risk Management, Information Management or related discipline preferred
  • Experience in MI, reporting and data management is preferred and a proven track record in delivery
  • Strong in programming and using business information analytic tool, including SAS, Python, Qlik Sense
  • Experience in business analysis and change delivery have added advantage
  • Experience working in Retail Banking or more lines of business is desirable
  • Background or understanding of operational risks including fraud risk is also desirable
  • Able to identify where process changes will improve operational efficiency
  • Strong written and spoken communication skills in English

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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