Senior Process Analyst Bank Operations

Ameriprise Financial, Inc.
Minneapolis, USA
08 May 2022
20 May 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Provides support and facilitates project management activities for organizational initiatives with defined scope and responsibility. Identifies and assists in driving process improvement opportunities and develops process solution(s) through effective project management techniques. Uses tools and methodologies that support project management including analysis, requirements writing, collaboration with business and technology partners, and implementation support.


  • Lead out larger, more complex process improvement initiatives which may include scheduling & facilitating project meetings, gathering requirements, developing project plans, summarizing and communicating project status. Act as liaison between business & technology partners which may include participation in design solution meetings. Present recommendations based on reporting & in-depth analysis that best meet business objectives. Champion innovation & toolset capabilities across organization to increase efficiencies & encourage a culture of continuous improvement.
  • Employ structured methodology and analytics for problem identification and solution; utilize data analysis techniques to identify process improvement opportunities and develop solutions for the business. Utilize proficiency in available reporting tools and solution types for initiatives being led and recommend tools and solutions.
  • Identify, assess and influence process improvement opportunities within the organization. Assess criteria for prioritization, benefits, and type of effort. Understand business objectives and support implementations, always ensuring alignment with organizational strategy and objectives. Lead process change within the respective business areas.
  • Adhere to governance policies and standard work processes which include maintaining accurate and timely metrics to track success. Responsible to monitor project costs and progress in project deliverables as needed in coordination with the business or the PMO. Responsible to track project outcomes relative to financial saves; ensure documentation to project planning system and incorporation of financial saves to departmental budgets.

Required Qualifications

  • Education: Bachelors degree or equivalent (4-years)
  • 5 to 7 years relevant experience required
  • Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for
  • education and experience.
  • Proven project management experience.
  • Excellent interpersonal and verbal communication skills to effectively gather information and disseminate facts and recommendations.
  • Proven ability to gather and analyze data, write requirements and develop fact-based conclusions and recommendations.
  • Proven experience in understanding and applying technology as it relates to the business.
  • Strong effective working relationships with varying levels of employees and influence improvements and efficiencies to work processes.
  • Demonstrated enthusiasm and curiosity for digging in deeper and learning and developing creative solutions.

Preferred Qualifications

  • Experience in Agile and Lean methodologies

About Our Company

At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

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