Head of Client Services, Global Asset Manager - 6 Month Contract - immediate start

Location
London, United Kingdom
Salary
£110-140k Base Salary
Posted
26 Mar 2022
Closes
04 Apr 2022
Ref
13481117
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
The head of Client Services oversees the client team managing wholesale realtiosnhips while also providing ESG subject matter expertise to the sales team to help advance client solutions.

Resonsibilities
  • Manage key institutonal and wholesale relationships in EMEA and Asia-Pacific
  • Oversee the team that acts as the client's second contact person, delivering a superior service experience to achieve high retention and renewal rates.
  • Develop and maintain strong relationships with client's key decision-makers. Provide clients with valuable insights on market trends and best practices.
  • Provide internal management teams with intelligence on client needs to help inform future product development.
  • Contribution to ESG Brand Building
  • Represent the business at relevant regional industry events
  • Build strong relationships with key decision-makers across the industry
  • Become a recognised expert on ESG topics and the ESG product suite
  • Work with sales executives to help the regional team meet or exceed ESG sales.
  • Provide ESG subject matter expertise to the Sales team to help them advance and close deals

Requirements
  • University Degree (2.1 or above)
  • Minimum 10 years experience in client management role within asset management
  • Interest in financial markets
  • Strong interest in ESG/Sustainability
  • IMC/CFA or similar
  • Understanding of UCITS/SICAV's
  • Excellent relationship management skills
  • Excellent Communication skills
  • Strong attention to detail
  • Fluency in another language would be an advantage


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