Vice President, Digital Marketing Manager

About Us:

We are PIMCO, a leading global asset management firm. We manage investments and develop solutions across the full spectrum of asset classes, strategies and vehicles: fixed income, equities, commodities, asset allocation, ETFs, hedge funds and private equity. PIMCO is one of the largest investment managers, actively managing more than $2.2 trillion in assets for clients around the world. PIMCO has over 3,070 employees in 22 offices globally. PIMCO is recognized as an innovator, industry thought leader and trusted advisor to our clients.

PIMCO is one of the world's premier fixed income investment managers with thousands of professionals around the world united in a single purpose: creating opportunities for our clients in every environment. Since 1971, we have brought innovation and expertise to our partnership with the institutions, financial advisors and millions of individual investors who entrust us with their assets. We aspire to cultivate performance and leadership through empowering our people, diversity of thought, and a commitment to an inclusive culture that engages in our global communities.

Position Description:

We are seeking a high-performing, experienced marketer for a leadership role on our Client Marketing team supporting the US Global Wealth Management (GWM) business. You will own and drive our account-based marketing efforts focusing on audience segmentation, end-to-end client experiences, and capability evolution in this unique opportunity.
Today, our efforts are focused on supporting our clients by delivering highly personalized and relevant information that can help them run their practices and manage the products they own. Commonly called 'Growth Marketing,' this program has grown from a small pilot to a globally coordinated effort that has demonstrated measurable value. Our success has led to developing a sales enablement platform that will provide Sales with hands-on access to campaigns while reducing the burden on manual execution processes.
In this role, you will build on the success of this initial pilot program and:

• Build and lead data-driven marketing strategies and programs that effectively reach and engage priority US GWM client segments
• Partner closely with Sales and Marketing Automation teams to build effective end-to-end experiences for targeted client groups
• Partner with Technology, Digital, and Data teams on new technologies and capabilities that enable personalized marketing campaigns and strategies at scale
• Focus on directly impacting the business, with the support of highly collaborative partners and a small, highly engaged team under your leadership

About You

• You challenge the status quo by asking "why" and identifying new and better ways of doing things
• Exceptional organizational and project management skills, including the ability to multi-task and lead many ongoing initiatives
• Resourceful, inquisitive, and enjoy problem-solving. Many of the concepts and/or solutions we face are sophisticated, and you bring a desire to work through these complex scenarios
• Proven track record to deliver on assigned responsibilities through pursuing excellence, outstanding attention to detail, and using interpersonal and communication skills
• You seamlessly adapt to shifting priorities and enjoy working with ambiguity
• A standout teammate who builds positive relationships and collaborates across multiple levels of a globally diverse organization, including external vendors
• Track record of building credibility and trust through consistent behavior, high integrity, and judgment
• Intellectual curiosity, a dedication to professional development, an ability to learn, and an interest in staying on top of emerging trends
• Self-motivated and thrive in a fast-paced environment
• High emotional intelligence, are flexible, and resilient
• Proven record of navigating unstructured processes and simultaneously handling responsibilities with multiple, exciting demands
• Encourage a positive work environment and culture for all employees

Responsibilities

• Define, build and lead strategies and programs designed to engage US GWM clients and prospects
• Develop a segmentation strategy that is actionable by Marketing and Sales teams and impactful to the business
• Leverage the full range of marketing channels based on business objectives, data readiness, client preferences, and the overall client experience
• Increase use of thoughtful personalization that maximizes the use of internal and external data
• Focus on programs and tactics that link client concerns to PIMCO solutions
• Aim to reach industry standards, and over time, to stay ahead of industry trends
• Define and build the model for personalized marketing campaigns scale, building on the success of our Growth Marketing program today with a focus on platform enablement
• Provide strategic guidance and leadership to the day-to-day program manager
• Evolve beyond single emails to cross-channel, multi-step campaigns, in partnership with our Marketing Automation team
• Work with Marketing Platforms, Technology, and Data teams to identify, evaluate, and roll out new capabilities
• Inform the development of data analyses and models that improve our ability to reach and engage target client groups effectively (e.g., LTCV, Next Best Product, propensity models)
• Collaborate with our paid media team to drive the digital strategy for personalized campaigns (digital ads, paid social, content syndication, etc.)
• Partner with Marketing Analytics to evolve (1) measurement metrics across all channels that define success and impact, and (2) reporting on performance with recommended actions for optimization
• Understand how PIMCO's personalized campaigns and experiences benchmark against competitors and best-in-class examples outside the industry
• Collaborate with regional marketing teams to build and share methodologies
• Manage a team of two high-performing Associates

Position Requirements:

• Minimum of a Bachelor's Degree required
• Minimum 8 years of B2B marketing strategy, digital marketing and/or account-based marketing experience
• 2-3 years of leadership experience across new and seasoned talent
• Solid understanding of the Financial Advisor business model and / or experience in the financial services industry (Asset or Wealth Management preferred)
• Significant experience with highly targeted marketing efforts, including persona-based segmentation and / or account-based marketing
• Demonstrated experience with cross-channel marketing strategies (including digital) - working across data, design, content, technical builds, execution processes, and optimization
• Experience with common Sales and Marketing platforms, including CRM, marketing automation, audience targeting, and data visualization
• Experience partnering with Sales teams and building shared goals, strategies, and metrics

Benefits:

PIMCO is committed to offering a comprehensive portfolio of employee benefits designed to support the health and well-being of you and your family. Benefits vary by location but may include:

• Medical, dental, and vision coverage
• Life insurance and travel coverage
• 401(k) (defined contribution) retirement savings, retirement plan, pension contribution from your first day of employment
• Work/life programs such as flexible work arrangements, parental leave and support, employee assistance plan, commuter benefits, health club discounts, and educational/CFA certification reimbursement programs
• Community involvement opportunities with The PIMCO Foundation in each PIMCO office